Seasonal Shipment Tracking Analyst

EPAM Systems, Inc.; Medellín; Presencial; COP 22.320.000 - 35.712.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning Culture

Health Coverage

Visual Benefit

Life Insurance Plan

Medical Leave Coverage

Professional Growth Opportunities

Stock Option Purchase Plan

Additional Income

Community Benefit

Descripción de la vacante

EPAM Systems, Inc. in Medellín, Colombia is seeking a detail-oriented Track & Trace Analyst to monitor shipments across the transportation lifecycle and maintain accurate visibility. You will coordinate with carriers, drivers, customers, and internal teams to resolve exceptions and keep systems updated.

This seasonal role runs from November through December, with English proficiency preferred. Join a global technology services leader and contribute to timely communication, documentation, and

Formación

• 1+ years of experience in Track & Trace, logistics, transportation, or related field.
• Experience with transportation management systems, carrier portals, and tracking platforms.
• Strong attention to detail and ability to manage multiple shipments.
• Mid-level English proficiency or higher, depending on client requirements.

Responsabilidades

• Monitor shipments to ensure accurate and timely tracking.
• Follow up with carriers and drivers for status updates and ETAs.
• Update shipment records in TMS or client systems.
• Investigate delays, exceptions, and disruptions; escalate as needed.
• Coordinate with carriers, dispatchers, drivers, brokers, and other parties to resolve issues.
• Communicate shipment updates to customers and internal stakeholders.
• Document all shipment communications and actions.
• Prioritize shipments and exceptions by urgency and impact.

Conocimientos

Track & Trace

Logistics coordination

Carrier communication

Problem solving

Time management

English proficiency

Herramientas

TMS

Carrier portals

Tracking platforms

Descripción del empleo

EPAM Systems, Inc. in Medellín, Colombia is seeking a detail-oriented Track & Trace Analyst to monitor shipments across the transportation lifecycle and maintain accurate visibility. You will coordinate with carriers, drivers, customers, and internal teams to resolve exceptions and keep systems updated.

This seasonal role runs from November through December, with English proficiency preferred. Join a global technology services leader and contribute to timely communication, documentation, and