Technical Sales Consultant

Concentrix; Medellín; Presencial; COP 36.000.000 - 72.000.000; Jornada completa

Descripción de la vacante

Concentrix is seeking a highly motivated professional to blend technical IT/data skills with sales expertise and strong client management experience. The role focuses on supporting B2B consultative sales, customer engagement, and alignment of software/cloud solutions.

The ideal candidate will act as a trusted advisor, bridging technical knowledge with business needs to drive customer satisfaction and revenue growth.

Formación

• 1.5+ years of B2B sales experience.
• 1+ years of account management desirable.
• 2+ years in IT, Software, Networking, Cybersecurity or Cloud.
• Familiar with modern selling techniques and consultative sales.
• Engage decision-makers and define actionable next steps.
• Strong documentation and CRM note-taking skills.
• Basic understanding of technology and solution-based selling.
• Proficient with Outlook, Microsoft O365 and web conferencing tools.
• Experience using CRM systems.
• Baseline interest in cloud technologies and innovation.

Responsabilidades

• Attend customer meetings and deliver sales presentations.
• Provide technical expertise to support sales goals and inquiries.
• Prepare moderately complex technical proposals and presentations.
• Identify customer needs and develop competitive strategies.
• Advise customers and sales teams on technical product aspects.
• Conduct internal training using technical knowledge to aid customer understanding.
• Follow up on sales opportunities to ensure satisfaction.
• Build relationships with decision-makers across levels.

Conocimientos

B2B sales

Account management

IT/Software/Cloud knowledge

Consultative selling

Stakeholder management

CRM usage

Herramientas

CRM systems

Outlook/O365

Web conferencing platforms

Descripción del empleo

We are seeking a highly motivated professional with a strong combination of Technical/IT/Data skills, sales expertise, and high-level client management experience. This role focuses on supporting B2B consultative sales, customer engagement, and technical solution alignment, particularly related to Software/Cloud Solutions.

The ideal candidate will act as a trusted advisor, bridging technical knowledge with business needs to drive customer satisfaction and revenue growth.

Language Requirements

• English: Advanced B2+ / C1 (verbal and written)

Required Qualifications

• 1.5+ years of experience in B2B sales.
• 1+ years of account management experience is desirable
• 2+ years of experience within the IT, Software, Networking, Cybersecurity or Cloud industry
• Familiarity with modern selling techniques and consultative sales methodologies
• Ability to engage decision-makers and establish clear, actionable next steps
• Strong documentation skills for tracking call outcomes and CRM notes
• Basic understanding of the technology industry and solution-based selling
• Proficiency with productivity tools such as Outlook, Microsoft O365, and web conferencing platforms
• Experience using CRM systems
• Baseline understanding of and strong interest in cloud technologies and innovation

Key Responsibilities

• Attend customer meetings and conduct sales presentations to showcase products and services
• Provide technical expertise to support aggressive sales goals and customer inquiries
• Prepare and deliver moderately complex technical proposals and presentations for sales support
• Identify and analyze customer needs to develop strategies that competitively address demands
• Advise customers and sales teams on technical aspects of products while aligning with their goals
• Provide internal training sessions utilizing technical expertise to enhance customer understanding and product use
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement