Student Recruitment Advisor - Colombia

Navitas; Colombia; Remote; COP 44,640,000 - 78,120,000; Full time

Benefits offered by this job

Fully remote from Colombia

Remote work flexibility

Job summary

Navitas is seeking a Student Recruitment Advisor for a 6-month maternity cover. This fully remote role is based in Colombia and requires a proven track record in high-volume outbound inside sales or call centre environments.

You will manage leads, qualify eligibility, English level, budget, and visa readiness; convert opportunities into applications and enrolments; maintain CRM hygiene in Salesforce and provide forecasts to the Regional Team Leader.

Qualifications

• Bachelor's degree or equivalent is required.
• Native level Spanish and excellent English.
• Experience in high-volume outbound contact centre or inside sales.
• Experience in international education or student recruitment is a plus.

Responsibilities

• Own a personal enrolment target and drive conversion at every stage of the funnel.
• Qualify students on eligibility, English level, budget, visa readiness and preferred intake.
• Convert direct and agent opportunities into applications, acceptances and paid enrolments.
• Progress agent opportunities with agent counsellors, keeping the agent informed.
• Maintain disciplined CRM hygiene, logging every interaction in Salesforce the same day.
• Provide pipeline reporting and forecasts to the Regional Team Leader.

Skills

Outbound dials

Inside sales

Call centre experience

Negotiation & closing

Sales targets

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Student Recruitment Advisor (6- Month Maternity Cover)

Are you a call centre or inside sales professional used to 100+ outbound dials a day, who wants to drive growth?

Navitas is looking for a Student Recruitment Advisor to join our Global Sales Service Centre (GSSC) on a 6-month maternity cover contract, starting immediately. This is a fully remote role, working from home in Colombia.

About the role

The Student Recruitment Advisor (SRA) is responsible for driving sales and achieving student enrolment targets for Navitas colleges and university partners worldwide, across both the direct and agent channels. The GSSC is the centralised inside sales and student engagement function at the heart of the Navitas international enrolment engine, and the SRA reports to the Regional Team Leader.

The SRA manages a daily allocation of leads and opportunities, ensuring speed to first contact and consistent follow up across phone, WhatsApp and email, recognizing that many students require multiple contact attempts. Through strong negotiation and closing, the SRA overturns objections and guides each student to enrolment.

Key responsibilities

• Own a personal enrolment target and drive conversion at every stage of the funnel
• Qualify students on eligibility, English level, budget, visa readiness and preferred intake
• Convert direct and agent opportunities into applications, acceptances and paid enrolments
• Progress agent opportunities with agent counsellors, keeping the agent informed
• Maintain disciplined CRM hygiene, logging every interaction in Salesforce the same day
• Provide pipeline reporting and forecasts to the Regional Team Leader

Compliance and integrity

• Recruit genuine students only, with complete and authentic applications that meet requirements
• Provide accurate course, fee and entry information, in line with ESOS, CRICOS and the National Code
• Provide general visa information only, never immigration advice or promised outcomes
• Protect student data and consent under Colombian law and GDPR
• Proven call centre or inside sales experience, sustaining 100+ outbound dials a day
• Demonstrated sales experience, overturning objections through negotiation and closing
• Track record of achieving targets in a KPI driven environment
• Resilient, accountable and self-motivated in a fully remote role
• Native level Spanish and excellent English; Portuguese beneficial
• Bachelor's degree or equivalent, and the legal right to work in Colombia
• Experience in a high-volume outbound contact centre, using dialler and call quality systems
• Experience in international education or student recruitment, and with Salesforce

Working conditions

• Reliable high-speed internet and a quiet, private workspace
• Working hours aligned to the markets served, with some evening and weekend work at peak intakes

About Navitas

Navitas is a leading global education provider supporting more than 60,000 students each year through innovative, life-changing learning opportunities around the world. You'll be part of a purpose-driven organisation where your work directly contributes to helping learners achieve their goals.