Student Recruitment Advisor - Colombia

Navitas Group; Colombia; Remote; COP 36,000,000 - 54,000,000; Full time

Job summary

Navitas Group is seeking a Student Recruitment Advisor for a 6-month maternity cover, fully remote from Colombia. The role drives enrolment targets via direct and agent channels, managing leads with rapid contact and persistent follow-up through phone, WhatsApp, and email.

Key requirements include 100+ outbound dials daily, strong negotiation skills, and a bachelor’s degree with the legal right to work in Colombia. Fluency in Spanish and English is essential.

Qualifications

• Proven call centre or inside sales experience with 100+ outbound dials daily.
• Track record of achieving targets in a KPI-driven environment.
• Bachelor's degree or equivalent and legal right to work in Colombia.

Responsibilities

• Own a personal enrolment target and drive conversion at every stage of the funnel.
• Qualify students on eligibility, English level, budget, visa readiness and intake.
• Convert opportunities into applications, acceptances and paid enrolments.
• Progress agent opportunities with counsellors, keeping agents informed.
• Maintain CRM hygiene and log interactions in Salesforce daily.
• Provide pipeline reporting and forecasts to the Regional Team Leader.

Skills

High-volume calling

Sales experience

KPI driven

Remote work

Spanish native

English fluent

Salesforce

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Student Recruitment Advisor (6- Month Maternity Cover)

Are you a call centre or inside sales professional used to 100+ outbound dials a day, who wants to drive growth?

Navitas is looking for a Student Recruitment Advisor to join our Global Sales Service Centre (GSSC) on a 6-month maternity cover contract, starting immediately. This is a fully remote role, working from home in Colombia.

About the role

The Student Recruitment Advisor (SRA) is responsible for driving sales and achieving student enrolment targets for Navitas colleges and university partners worldwide, across both the direct and agent channels. The GSSC is the centralised inside sales and student engagement function at the heart of the Navitas international enrolment engine, and the SRA reports to the Regional Team Leader.

The SRA manages a daily allocation of leads and opportunities, ensuring speed to first contact and consistent follow up across phone, WhatsApp and email, recognizing that many students require multiple contact attempts. Through strong negotiation and closing, the SRA overturns objections and guides each student to enrolment.

Key responsibilities

• Own a personal enrolment target and drive conversion at every stage of the funnel
• Qualify students on eligibility, English level, budget, visa readiness and preferred intake
• Convert direct and agent opportunities into applications, acceptances and paid enrolments
• Progress agent opportunities with agent counsellors, keeping the agent informed
• Maintain disciplined CRM hygiene, logging every interaction in Salesforce the same day
• Provide pipeline reporting and forecasts to the Regional Team Leader

Compliance and integrity

• Recruit genuine students only, with complete and authentic applications that meet requirements
• Provide accurate course, fee and entry information, in line with ESOS, CRICOS and the National Code
• Provide general visa information only, never immigration advice or promised outcomes
• Protect student data and consent under Colombian law and GDPR

Essential

• Proven call centre or inside sales experience, sustaining 100+ outbound dials a day
• Demonstrated sales experience, overturning objections through negotiation and closing
• Track record of achieving targets in a KPI driven environment
• Resilient, accountable and self-motivated in a fully remote role
• Native level Spanish and excellent English; Portuguese beneficial
• Bachelor's degree or equivalent, and the legal right to work in Colombia

Desirable

• Experience in a high-volume outbound contact centre, using dialler and call quality systems
• Experience in international education or student recruitment, and with Salesforce

Working conditions

• Reliable high-speed internet and a quiet, private workspace
• Working hours aligned to the markets served, with some evening and weekend work at peak intakes

About Navitas

Navitas is a leading global education provider supporting more than 60,000 students each year through innovative, life-changing learning opportunities around the world. You'll be part of a purpose-driven organisation where your work directly contributes to helping learners achieve their goals.