Strategic Contract Manager — Renewals & Growth (Remote)

Hubspot; Colombia; A distancia; COP 186.347.000 - 310.578.000; Jornada completa

Descripción de la vacante

HubSpot seeks a Contract Manager for US accounts, focused on renewing contracts and driving expansions. You will coordinate with Sales, Customer Success, and Legal to ensure accurate resolutions and timely renewals.

This remote role requires strong negotiation, organization, and communication skills to support a high-volume, customer-centric operation and scalable processes across regions.

Formación

• Strong negotiation and renewal management abilities.
• Experience building customer relationships and handling inquiries.
• Clear written and verbal communication with internal teams.

Responsabilidades

• Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
• Collaborate with Customer Success and Sales to execute product expansion opportunities.
• Lead and coordinate contract renewal processes with internal stakeholders.
• Forecast renewal opportunities and contribute to growth strategies.
• Establish cooperative relationships with customers and internal teams.

Conocimientos

Negotiation skills

Customer relationship management

Communication skills

Organizational skills

Descripción del empleo

HubSpot seeks a Contract Manager for US accounts, focused on renewing contracts and driving expansions. You will coordinate with Sales, Customer Success, and Legal to ensure accurate resolutions and timely renewals.

This remote role requires strong negotiation, organization, and communication skills to support a high-volume, customer-centric operation and scalable processes across regions.