Remote Growth & Client Success Manager (HubSpot)

NeoWork; Medellín; Presencial; COP 218.021.000 - 311.459.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Holiday pay

Performance incentives

Annual review/raises

Remote/home-based work

Mental health days

Descripción de la vacante

NeoWork is seeking a Growth Manager who thrives on working directly with clients, managing deals, and keeping our CRM in top shape. You will support prospects from the first conversation through onboarding and stay engaged post-launch to drive growth.

Strong HubSpot administration and US client experience are essential for success. This hands-on role blends sales support, client success, and CRM operations.

Formación

• At least 3 years of experience in Client Success, Account Management, Business Development, or a similar role.
• At least 3 years of recent experience in staffing and recruitment services.
• Ability to run prospect meetings independently and handle assigned sales cycles.
• Strong understanding of HubSpot beyond basic user skills.
• Clear, confident English (C2 Level).
• Experience working with US clients.
• High level of organization and attention to detail.
• Comfortable working in a fast-paced, evolving environment.
• Familiarity with AI tools or workflow automations is a plus.

Responsabilidades

• Handle inbound leads through structured qualification, document requirements and deal activity in HubSpot, and manage assigned sales cycles while supporting leadership on high-value opportunities.
• Lead intro and discovery calls confidently, explain NeoWork’s services in a consultative way, and log clear meeting notes and next steps directly into HubSpot.
• Build tailored proposals, address client questions and basic negotiations, and move opportunities through each pipeline stage until they close or transition to leadership.
• Document expectations and scope before handoff, stay in active communication after launch, flag risks early, coordinate resolutions, and run periodic check-ins to maintain strong relationships.
• Identify expansion opportunities, listen for evolving client needs to recommend solutions, and join leadership in renewal or multi-role discussions.
• Configure and maintain pipelines, properties, workflows, lists, sequences, dashboards, and reports while keeping CRM data accurate and improving processes when needed.
• Use AI tools to simplify recurring tasks, enhance internal workflows, reduce friction in daily operations, and support documentation and automation initiatives.
• Communicate naturally with US clients and prospects, work closely with Operations, Recruitment, and Leadership to stay aligned, and approach all situations with a proactive, solutions-focused mindset.

Conocimientos

HubSpot administration

Client relationship

Prospect meetings

Proposal development

English proficiency

Herramientas

HubSpot

Descripción del empleo

NeoWork is seeking a Growth Manager who thrives on working directly with clients, managing deals, and keeping our CRM in top shape. You will support prospects from the first conversation through onboarding and stay engaged post-launch to drive growth.

Strong HubSpot administration and US client experience are essential for success. This hands-on role blends sales support, client success, and CRM operations.