South America Programs Operations Lead

Smile Train; Puerto Bogotá; On-site; COP 53,789,000 - 60,117,000; Full time

Benefits offered by this job

Remote work model

Job summary

Smile Train is seeking a Program Assistant for South America based in Bogotá, Colombia. You will own regional processes from data and reporting to procurement and logistics, working with partners to resolve inquiries and advance initiatives with limited supervision.

The role requires 5+ years of autonomous experience, a relevant bachelor’s degree, and fluency in English and Spanish. Expect cross-country coordination, vendor management, and occasional travel across South America.

Qualifications

• Minimum 5 years of relevant professional experience, autonomously owning processes end to end.
• Bachelor’s degree in business administration, international relations, public health, social sciences, engineering, or related field.
• Fluent in English and Spanish (spoken and written).
• Postgraduate specialization or MBA is a plus.

Responsibilities

• Data, analysis and reporting: maintain/analyze program data, produce reports, conduct data audits.
• Program operations and systems: manage day-to-day operations, onboard/train partners, troubleshoot workflows.

Skills

Autonomous work

Cross-cultural collaboration

Stakeholder engagement

Education

Bachelor’s degree (business administration, international relations, public health, social sciences, engineering)

MBA or postgraduate specialization (plus)

Tools

Excel

CRM platforms

Job description

Smile Train is seeking a Program Assistant for South America based in Bogotá, Colombia. You will own regional processes from data and reporting to procurement and logistics, working with partners to resolve inquiries and advance initiatives with limited supervision.

The role requires 5+ years of autonomous experience, a relevant bachelor’s degree, and fluency in English and Spanish. Expect cross-country coordination, vendor management, and occasional travel across South America.