ServiceNow Product Owner - Remote Work | REF#302353

BairesDev; Antioquia; A distancia; COP 185.117.000 - 308.528.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Excellent USD compensation

Hardware provided

Flexible hours

Descripción de la vacante

BairesDev is seeking a ServiceNow Product Owner to drive ITSM/HRSD product strategy and delivery for enterprise IT services. You will own the roadmap, backlog, and sprint execution to align platform capabilities with business priorities, shaping HR and IT service delivery across the organization.

The role requires strong ServiceNow expertise, stakeholder management, and fluent English. This 100% remote position offers competitive USD compensation and flexible hours to support a global team.

Formación

• 5+ years of experience in product management.
• Strong experience with ServiceNow ITSM and HRSD modules.
• Ability to translate stakeholder requests into scalable ServiceNow solutions.
• Proven stakeholder management, executive communication, and facilitation skills.
• Advanced proficiency in English.

Responsabilidades

• Drive product strategy and delivery for ITSM initiatives on the ServiceNow platform.
• Translate stakeholder needs into scalable, well-designed platform solutions.
• Own backlog management, sprint planning, story refinement, and roadmap execution.
• Coordinate QA and UAT processes to ensure reliable platform delivery.

Conocimientos

ServiceNow

ITSM

HRSD

Agile

English

Stakeholder management

Herramientas

Jira

Azure AD

Descripción del empleo

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

ServiceNow Product Owner at BairesDev

In this role, you'll drive product strategy and delivery for enterprise IT service management, built on the ServiceNow platform. Translating stakeholder needs into scalable solutions, you'll own the roadmap, backlog, and sprint execution that keep the platform aligned with business priorities. This is your opportunity to shape how IT and HR services are delivered across the organization, applying strong product management discipline to a platform that touches every employee.

What You'll Do

• Drive product strategy and delivery for ITSM initiatives on the ServiceNow platform.
• Translate stakeholder needs into scalable, well-designed platform solutions.
• Own backlog management, sprint planning, story refinement, and roadmap execution.
• Coordinate QA and UAT processes to ensure reliable platform delivery.

What We Are Looking For

• 5+ years of experience in product management.
• Strong platform experience with ServiceNow, including ITSM and product management responsibilities.
• Proven ability to translate stakeholder requests into scalable ServiceNow solutions.
• Experience with ServiceNow ITSM and HRSD modules, including Employee Center Pro and onboarding/offboarding workflows.
• Strong stakeholder management, executive communication, and requirements facilitation skills.
• Agile product delivery experience including backlog management, sprint planning, story refinement, and QA/UAT coordination.
• Advanced proficiency in English.

Nice To Have

• Experience with ServiceNow Virtual Agent implementation.
• Background with CMDB, Discovery, and Configuration Management improvement initiatives.
• Experience with ServiceNow reporting, dashboards, and leadership metrics.
• Exposure to Integration Hub, including Azure AD, Jira, and enterprise integrations.
• ITIL certification or strong ITSM best practices background.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive and make a significant impact!