Senior Travel Platform Operations Lead (Remote)

Purely Optimal; Colombia; Presencial; COP 29.788.000 - 35.045.000; Jornada completa

Descripción de la vacante

Travel Hack Ventures Inc. is seeking a results-oriented operations professional to join our launch-stage startup in a fully remote capacity.

The role centers on vendor research, process documentation, and cross-functional support for marketing, engineering, and admin tasks. You will own vendor coordination, DNS/app store administration, and email marketing workflows, with daily end-of-day reports and strict evidence-based deliverables.

Formación

• 4+ years in operations, project coordination, or executive operations at a startup or lean company
• Excellent written English. Most of your output is written: memos, reports, vendor emails. Your writing is your interface
• Full availability Monday to Friday, 9:00 to 18:00 Central European Time (one-hour lunch)
• Written-first discipline. Work lives in a task manager (we use Asana), decisions written down
• Evidence habit. Done means shown: a link, a screenshot, a confirmation
• Loop-closing instinct. You track open items until externally confirmed
• Discretion. You will see vendor terms, pricing logic, and pre-launch plans.

Responsabilidades

• Vendor research and comparison memos. Scope options, compare vendors, recommend one, and show your work
• Vendor and partner coordination. Follow-ups, applications, and verification requirements across our booking-engine vendor, payment providers, phone system, and support partners. You keep every thread warm and every loop closing
• Domain and DNS coordination. Records, verifications, and handovers between our registrar and the dev team
• App store administration. Developer account setup, business registrations, and verification requirements for the two major app stores
• Email marketing operations. Flow structure and segmentation inside our email platform (welcome, abandoned-cart, and price-drop journeys). Copy and design stay with the marketing lane; the plumbing is yours
• Contract and hiring admin. Engagement paperwork, hiring support, and brand asset management
• Quality assurance passes on member-facing builds and site testing support
• A daily written end-of-day report. Fixed structure, bullets only, every claim backed by a link or screenshot. This is how leadership sees your work, so treat it as a first-class deliverable

Conocimientos

Written English

Asana

QA & Testing

Research Memos

Herramientas

DNS & Domains

App Store Admin

Email Marketing Ops

Descripción del empleo

Travel Hack Ventures Inc. is seeking a results-oriented operations professional to join our launch-stage startup in a fully remote capacity.

The role centers on vendor research, process documentation, and cross-functional support for marketing, engineering, and admin tasks. You will own vendor coordination, DNS/app store administration, and email marketing workflows, with daily end-of-day reports and strict evidence-based deliverables.