Senior ServiceNow Admin: ITSM, Integrations & Automation

InterScripts, Inc.; Medellín; On-site; COP 94,464,387 - 132,250,141; Full time

Job summary

InterScripts, Inc. is looking for a Senior Systems Analyst / ServiceNow Senior Systems Administrator in Medellín, Colombia. The role requires expertise in ServiceNow administration, workflow automation, and strong analytical skills. Candidates must have a bachelor's degree and 5+ years of experience with ServiceNow. This full-time position demands daily office presence and collaboration with international teams. Experience in healthcare environments is a plus. Certifications in ServiceNow and ITIL are preferred.

Qualifications

• 5+ years of experience administering ServiceNow in an enterprise environment.
• Experience with ITSM modules (Incident, Problem, Change, Request).
• Strong hands-on experience with CMDB & Discovery.

Responsibilities

• Administer, configure, and maintain the ServiceNow platform.
• Gather requirements and translate them into technical solutions.
• Develop integrations between ServiceNow and third-party systems.

Skills

ServiceNow administration

Workflow automation

JavaScript

Analytical skills

Communication skills (English)

Education

Bachelor’s degree in Information Systems or related field

Tools

ServiceNow

REST/SOAP APIs

Flow Designer

IntegrationHub

Job description

InterScripts, Inc. is looking for a Senior Systems Analyst / ServiceNow Senior Systems Administrator in Medellín, Colombia. The role requires expertise in ServiceNow administration, workflow automation, and strong analytical skills. Candidates must have a bachelor's degree and 5+ years of experience with ServiceNow. This full-time position demands daily office presence and collaboration with international teams. Experience in healthcare environments is a plus. Certifications in ServiceNow and ITIL are preferred.