Senior Ride Hailing Ops Analyst — Colombia

inDrive; Bogotá; Presencial; COP 60.000.000 - 110.000.000; Jornada completa

Descripción de la vacante

inDrive is seeking a Senior Operations Specialist for its Ride Hailing operations in Colombia. This role emphasizes quantitative rigor, data power-user capabilities, and cross-functional execution to balance marketplace dynamics.

You will analyze production data, interpret dashboards, and leverage AI models to accelerate reporting and decision-making while ensuring country-level realities inform strategy.

Formación

• 1+ year in Ride Hailing or high-growth marketplaces with data exposure.
• Proficient in SQL to run ad-hoc analyses and data queries.
• Experience interpreting dashboards (Tableau) and KPI tracking.
• Fluency with AI tools (Claude, Gemini) to scale analyses.
• Executive communication and cross-functional stakeholder alignment.
• English and Spanish fluency.

Responsabilidades

• Query production databases directly with SQL and investigate anomalies.
• Interpret BI dashboards to track KPIs, unit economics, conversion funnels, and driver retention.
• Use LLMs to analyze scenarios, structure analytical frameworks, and accelerate reporting.
• Translate data into operational adjustments and country-level trade-offs.
• Coordinate with Product, PR, Government Relations, Safety, and HQ with clarity and rigor.
• Defend local operational realities with evidence to regional stakeholders.
• Own initiatives end to end and clear roadblocks when needed.

Conocimientos

Data analytics

SQL skills

Tableau

Bilingual EN/ES

Cross-functional

Executive presence

Herramientas

Claude

Gemini

Descripción del empleo

inDrive is seeking a Senior Operations Specialist for its Ride Hailing operations in Colombia. This role emphasizes quantitative rigor, data power-user capabilities, and cross-functional execution to balance marketplace dynamics.

You will analyze production data, interpret dashboards, and leverage AI models to accelerate reporting and decision-making while ensuring country-level realities inform strategy.