Senior DevOps Engineer – Amazon Connect Platform Lead

EPAM Systems, Inc.; Colombia; A distancia; COP 100.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off

Upskilling/certification courses

LinkedIn Learning access

Global career opportunities

Volunteer opportunities

Equal Opportunity Employer

Descripción de la vacante

EPAM Systems, Inc. seeks a Senior DevOps Engineer to lead the design, automation, deployment, and operation of an enterprise Amazon Connect platform using DevOps and SRE practices.

You will take solutions from concept to production while maturing IaC and CI/CD standards across the platform. You will own end-to-end responsibilities, design scalable AWS-based architecture, build APIs and integrations, manage CloudFormation IaC, implement CI/CD pipelines, automate deployments, troubleshoot

Formación

• 3+ years experience with Amazon Connect in enterprise environments.
• 3+ years experience with AWS architecture (serverless and event-driven).
• Proven technical leadership to own and modernize a production contact center platform.
• Strong Infrastructure as Code practices with AWS CloudFormation.

Responsabilidades

• Lead end-to-end ownership of an enterprise Amazon Connect platform from design through production operations.
• Design scalable Amazon Connect architecture, configuration, security controls, and operational processes.
• Build complete Amazon Connect solutions beyond contact flow configuration, including APIs and integrations.
• Develop and maintain Infrastructure as Code using AWS CloudFormation to standardize environments.
• Design and manage CI/CD pipelines with Git-based workflows, versioning, and deployment governance.
• Automate deployments and operational tasks to improve reliability, repeatability, and recovery.
• Troubleshoot complex issues across AWS services, networking, integrations, and application components.
• Coordinate release management activities, including code reviews and change controls.
• Integrate Amazon Connect with AWS services and enterprise applications using serverless and event-driven patterns.
• Define and improve engineering practices that raise platform resiliency and delivery quality.

Conocimientos

Cloud architecture

Technical leadership

Problem solving

Communication

Herramientas

AWS CloudFormation

Git

Octopus Deploy

Descripción del empleo

EPAM Systems, Inc. seeks a Senior DevOps Engineer to lead the design, automation, deployment, and operation of an enterprise Amazon Connect platform using DevOps and SRE practices.

You will take solutions from concept to production while maturing IaC and CI/CD standards across the platform. You will own end-to-end responsibilities, design scalable AWS-based architecture, build APIs and integrations, manage CloudFormation IaC, implement CI/CD pipelines, automate deployments, troubleshoot