Senior DevOps Engineer — Amazon Connect Platform

EPAM Systems, Inc.; Colombia; A distancia; COP 55.000.000 - 95.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off and sick leave

Upskilling and certification courses

LinkedIn Learning access

Descripción de la vacante

EPAM Systems, Inc. is seeking a Senior DevOps Engineer to lead the design, automation, deployment, and operation of an enterprise Amazon Connect contact center platform using DevOps and SRE practices.

You will take solutions from concept to production while maturing IaC and CI/CD standards across the platform. Strong leadership and collaboration across global teams are required to ensure reliable delivery.

Formación

• 3+ years experience with Amazon Connect in enterprise environments
• 3+ years experience with AWS architecture, including serverless and event-driven patterns
• Strong Infrastructure as Code skills with AWS CloudFormation
• Strong CI/CD skills with Git-driven development and pipeline design
• Strong troubleshooting skills across cloud platforms, integrations, networking, and applications
• Clear communication skills to collaborate on release governance, reviews, and standards
• Upper-Intermediate English proficiency (B2)
• Strong automation and scripting skills in Python, PowerShell, or Bash
• Nice to have: Octopus Deploy
• Nice to have: Salesforce Service Cloud

Responsabilidades

• Lead end-to-end ownership of an enterprise Amazon Connect platform from design through production operations
• Design scalable Amazon Connect architecture, configuration, security controls, and operational processes
• Build complete Amazon Connect solutions beyond contact flow configuration, including APIs and integrations
• Develop and maintain Infrastructure as Code using AWS CloudFormation to standardize environments
• Design and manage CI/CD pipelines with Git-based workflows, versioning, and deployment governance
• Automate deployments and operational tasks to improve reliability, repeatability, and recovery
• Troubleshoot complex issues across AWS services, networking, integrations, and application components
• Coordinate release management activities, including code reviews and change controls
• Integrate Amazon Connect with AWS services and enterprise applications using serverless and event-driven patterns
• Define and improve engineering practices that raise platform resiliency and delivery quality

Descripción del empleo

EPAM Systems, Inc. is seeking a Senior DevOps Engineer to lead the design, automation, deployment, and operation of an enterprise Amazon Connect contact center platform using DevOps and SRE practices.

You will take solutions from concept to production while maturing IaC and CI/CD standards across the platform. Strong leadership and collaboration across global teams are required to ensure reliable delivery.