Senior Collections Lead: Complex Debt Recovery

Cloudstaff; Bogotá; Sur place; COP 30 000 000 - 50 000 000; Plein temps

Avantages offerts par ce poste

Health Insurance (EPS)

Pension Coverage

Family Compensation Fund (CCF)

Occupational Risk Insurance (ARL)

Premium Health Insurance (Prepagada)

Life Insurance

Flexible work setup: Hybrid/On-site/Or

Remote options depending on role

Cloudstaff Dream Points Program

Résumé du poste

Cloudstaff is seeking a Revenue Recovery Specialist to handle complex debt scenarios, lead a small team, and drive efficient resolution of outstanding balances. The role emphasizes leadership, strategic debt recovery, and compliance with financial controls.

Based in Bogotá, you will work on-site, coordinating with cross-functional teams, and leveraging advanced collection systems to optimize cash flow and risk management.

Qualifications

• 3–5 years of experience in collections or related financial sector.
• Proven track record in resolving complex debt recovery cases.
• Bachelor's degree required; certification in Credit and Collections preferred.

Responsabilités

• Manage complex accounts to resolve outstanding debts.
• Advanced negotiation with debtors to establish payment plans.
• Lead and mentor junior agents in recovery strategies.
• Analyze account histories and recommend legal actions if necessary.
• Maintain and update comprehensive debtor information systems.

Connaissances

Team leadership

Advanced negotiation

Analytical skills

Confidentiality

Debt recovery strategy

Formation

Bachelor's degree in Finance, Business, or related field

Outils

Collection software

Financial analysis tools

Description du poste

Cloudstaff is seeking a Revenue Recovery Specialist to handle complex debt scenarios, lead a small team, and drive efficient resolution of outstanding balances. The role emphasizes leadership, strategic debt recovery, and compliance with financial controls.

Based in Bogotá, you will work on-site, coordinating with cross-functional teams, and leveraging advanced collection systems to optimize cash flow and risk management.