Senior Collections & Disputes Team Lead

J&J Family of Companies; Bogotá; Presencial; COP 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

Johnson & Johnson is seeking a Collections & Dispute Management Team Lead in Bogota to lead the Invoice‑to‑Cash function across businesses and markets. You will drive performance, coach a team of specialists, and collaborate with partners to optimize cash flow and dispute resolution.

This role sits within Global Services Finance, focusing on cost‑effective service delivery and continuous improvement while aligning with enterprise standards and leading organizational change.

Formación

• Bachelor’s degree or equivalent in accounting/finance or related field.
• CPA/CMA/MBA and/or other financial certifications preferred.
• 6+ years of relevant experience in end-to-end Invoice to Cash.
• Experience in Collections/Dispute Management; pharma/healthcare exposure preferred.
• Strong stakeholder engagement and leadership capabilities.
• Ability to analyze data and present to senior leadership.

Responsabilidades

• Lead a team of collections specialists to meet performance targets.
• Partner with business units to drive value creation and engagement.
• Identify and implement continuous process improvements.
• Drive standardization, quality improvements, and cost efficiency.
• Provide day-to-day leadership, coaching, and development plans.
• Manage resource utilization and capacity to meet demand.
• Support month-end and quarter-end close activities related to receivables and bad debt reserves.

Conocimientos

English fluency

Customer engagement

Negotiation skills

Communication skills

Change management

Strategic thinking

AI awareness & prompts

ERP proficiency

SAP knowledge

Educación

Bachelor’s degree

CPA/CMA/MBA preferred

Herramientas

SAP systems

Microsoft Office

Descripción del empleo

Johnson & Johnson is seeking a Collections & Dispute Management Team Lead in Bogota to lead the Invoice‑to‑Cash function across businesses and markets. You will drive performance, coach a team of specialists, and collaborate with partners to optimize cash flow and dispute resolution.

This role sits within Global Services Finance, focusing on cost‑effective service delivery and continuous improvement while aligning with enterprise standards and leading organizational change.