Senior Care Clinic Scheduler & Patient Navigator

Innovative Integrated Health; Fresno; Presencial; COP 138.664.000 - 178.283.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Descripción de la vacante

Innovative Integrated Health is seeking a Clinic Scheduler to manage participant appointments, greet and direct patients, and act as a liaison with the medical staff. You will handle check-in/out, data entry, and scheduling, ensuring accuracy and timely communications.

The role requires interaction with PCPs, RNs, and front office staff in a fast-paced health care setting. Responsibilities include coordinating daily schedules, maintaining patient information, and ensuring confidentiality.

Formación

• Two years of scheduling experience in a medical setting.
• Minimum one year of experience with frail or elderly population.
• Knowledge of medical terminology.

Responsabilidades

• Schedule and coordinate participant clinic appointments with the care team.
• Answer calls and manage front desk operations.
• Maintain patient demographics and data in the EHR.
• Ensure appointment reminders and confirmations are sent.

Conocimientos

MS Office

Attention to detail

Communication skills

Prioritization

Educación

High school diploma or equivalent

Medical office assistant training (preferred)

Herramientas

EHR system

Descripción del empleo

Innovative Integrated Health is seeking a Clinic Scheduler to manage participant appointments, greet and direct patients, and act as a liaison with the medical staff. You will handle check-in/out, data entry, and scheduling, ensuring accuracy and timely communications.

The role requires interaction with PCPs, RNs, and front office staff in a fast-paced health care setting. Responsibilities include coordinating daily schedules, maintaining patient information, and ensuring confidentiality.