Sales Development Specialist - B2B Sales

Convergys; Bogotá; Presencial; COP 71.367.399 - 107.051.099; Jornada completa

Descripción de la vacante

Convergys in Bogotá is looking for a Trilingual Sales Development Specialist to drive B2B growth through proactive prospecting and cold calling. Ideal candidates will have at least 1.5 years of sales experience and excellent communication skills.

This role requires a strong ability to build relationships and manage high volumes of customer interactions. As part of the sales team, you'll provide sales forecasts and maintain CRM data to ensure customer satisfaction and retention.

Formación

• 1.5+ years of experience working in a sales environment.
• Strong experience in cold calling and lead prospecting.
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

Responsabilidades

• Provide accurate sales forecasts.
• Develop strong product knowledge and technical understanding.
• Proactively identify and address customer concerns.
• Manage high volume of customer interactions via phone and email.
• Collaborate closely with team to ensure consistent customer experience.

Conocimientos

Cold calling experience

B2B sales experience

Excellent communication skills

Problem-solving skills

MS Office proficiency

Descripción del empleo

## Sales Development Specialist - B2B SalesApplylocations: COL Bogota - Cra. 15 #77-50time type: Full timeposted on: Posted Yesterdayjob requisition id: R1736767Job Title:Sales Development Specialist - B2B SalesJob DescriptionWe are looking for a Trilingual Sales Development Specialist based in Bogotá to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.**Location: Bogotá****Languages Required: English B2**You Have* 1.5+ years of experience working in a sales environment (B2B experience is desirable).* Strong experience in cold calling and lead prospecting within a B2B environment.* Technical aptitude with the ability to quickly understand products and services.* Experience handling high-volume outbound calling.* Strong problem-solving and objection-handling skills.* Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).You Will* Provide accurate weekly, monthly, and quarterly sales forecasts.* Develop strong product knowledge and technical understanding of services to assess client needs and requirements.* Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.* Manage competitive pressures and handle objections to retain existing customers and acquire new ones.* Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.* Collaborate closely with your team and management to ensure a professional and consistent customer experience.* Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.* Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.* Work as part of a sales team and report directly to a Sales Manager.Location:COL Bogota - Cra. 15 #77-50Language Requirements:English (Required), Spanish (Required)Time Type:Full time### About Us# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.