Renewals & Invoicing Specialist

Faria Education Group; Bogotá, Distrito Capital; On-site; COP 36,000,000 - 44,000,000; Full time

Benefits offered by this job

Comprehensive social security

Paid time off

Professional development

Unlimited book budget

Job summary

Faria Education Group in Bogotá is seeking a Renewals Coordinator to manage the client renewals process for our global portfolio. This operational role involves invoice generation, handling billing inquiries, and supporting client retention. The ideal candidate will have 1-3 years of experience in billing or customer service, CRM knowledge, and strong communication skills. The position offers an annual salary of COP $40,000,000 plus comprehensive social security and various employee benefits.

Qualifications

• 1-3 years experience in billing or customer service roles.
• Experience with SaaS or subscription-based companies preferred.
• Strong communication skills for client correspondence.

Responsibilities

• Generate and process renewal invoices accurately and on schedule.
• Respond to client billing inquiries within SLA requirements.
• Coordinate payment plans for clients with budget constraints.

Skills

CRM Proficiency

Billing/Invoicing Software

Data Management

Fluent English

Analytical Mindset

Strong Attention to Detail

Education

Bachelor's degree in Business Administration or Finance

Tools

NetSuite

Salesforce

Excel

Job description

Faria Education Group in Bogotá is seeking a Renewals Coordinator to manage the client renewals process for our global portfolio. This operational role involves invoice generation, handling billing inquiries, and supporting client retention. The ideal candidate will have 1-3 years of experience in billing or customer service, CRM knowledge, and strong communication skills. The position offers an annual salary of COP $40,000,000 plus comprehensive social security and various employee benefits.