Global Billing & Revenue Specialist

World Courier de Colombia S.A.; Bogotá ciudad; Presencial; COP 40.000.000 - 65.000.000; Jornada completa

Descripción de la vacante

World Courier de Colombia S.A. is seeking a Billing Operations professional to ensure accurate and timely billing processes across core systems, while aligning with country calendars and audit requests.

You will review customer rate sheets, manage inquiries, and maintain process documentation. The role requires strong English skills, 3 years of related experience, and familiarity with SAP and billing tools. This position is based in Bogotá, Colombia.

Formación

• Bachelor's degree in Business Administration, Accounting, Sales, Marketing, Computer Sciences, or similar fields.
• Direct experience in Pricing, Billing, AP/AR, Invoicing, or Accounting. Requires 3 years of direct related experience.
• Experience working with customer contracts, pricing structures, rate cards, or billing systems preferred.

Responsabilidades

• Execute billing activities accurately and within established service level timelines.
• Review and validate customer financial rate sheets to ensure all applicable charges are accurate and properly processed, including manual billing where necessary.
• Perform billing activities within core systems and platforms, including TMS and other applicable financial or operational tools (Alteryx and Global Quoting Engine).
• Monitor and follow up on transmission failures, reconciliation issues, and other open billing exceptions to ensure timely resolution.
• Respond to country requirements, billing emails, Intercompany memos and audit-related requests in a timely manner.
• Maintain and update process documentation, billing procedures, and country-specific manuals to ensure current and accurate guidance.
• Support compliance with internal controls, regional billing procedures and operational standards.
• Manage incoming requests from Accounts Receivable, Sales, and Customer Service related to customer billing concerns, disputes, and inquiries, ensuring response and resolution within 48 hours.
• Review, triage, and respond to non-billable requests in a timely and accurate manner.
• Learn all billing related systems, Billing Process and Tariffs/Pricing.
• Collaborate with cross-functional teams to resolve billing discrepancies and support efficient end-to-end billing operations.
• Flexibility in preparing and complying to AdHoc reports.

Conocimientos

Excellent English proficiency

Strong communication

Attention to detail

Time management

Independent and proactive

Educación

Bachelor's degree in Business Administration or Accounting or related fields

Herramientas

TMS

Alteryx

Global Quoting Engine

SAP

Excel

Descripción del empleo

World Courier de Colombia S.A. is seeking a Billing Operations professional to ensure accurate and timely billing processes across core systems, while aligning with country calendars and audit requests.

You will review customer rate sheets, manage inquiries, and maintain process documentation. The role requires strong English skills, 3 years of related experience, and familiarity with SAP and billing tools. This position is based in Bogotá, Colombia.