Remote Underwriter Assistant — Insurance Support

Reliance Global; Bogotá; A distancia; COP 26.908.000 - 32.230.000; Jornada completa

Descripción de la vacante

Reliance Global Back Office is seeking an Underwriter Assistant for a remote contractor position. You will support clients by handling phone inquiries, managing emails, and performing administrative tasks to keep files complete and accurately organized.

Fluency in English and proficiency with Microsoft Office are required. Prior insurance experience is a plus, and candidates must be able to work US business hours and commit long term in a fast-paced, client-focused environment.

Formación

• Fully fluent in English (written and spoken).
• Proficient with Microsoft Suite.
• Skilled in the use of apps and technology; comfortable with multiple tools.
• Fast learner with the ability to adapt quickly.
• Ability to commit long term and full time.
• Able to work U.S. business hours (8–5 Mountain Time).
• Customer-focused approach.
• Insurance experience is preferred but not required.

Responsabilidades

• Provides front line support to answer phones and direct inquiries from agents.
• Email management: sorting emails, cleaning inbox, responding to emails, following up on emails.
• Assist with administrative tasks and processing of service work, ensuring files are complete per company guidelines.
• Maintain electronic files per guidelines (naming, saving, sorting, missing information follow-up).
• Prepare bind documentation with accurate naming and proper saving.

Conocimientos

English fluency

Microsoft Office

Tools & apps

Fast learner

Long-term commitment

US hours availability

Customer focus

Insurance familiarity (preferred)

Herramientas

Microsoft Office

Descripción del empleo

Reliance Global Back Office is seeking an Underwriter Assistant for a remote contractor position. You will support clients by handling phone inquiries, managing emails, and performing administrative tasks to keep files complete and accurately organized.

Fluency in English and proficiency with Microsoft Office are required. Prior insurance experience is a plus, and candidates must be able to work US business hours and commit long term in a fast-paced, client-focused environment.