UW Assistant

Reliance Global; Bogotá; A distancia; COP 26.908.000 - 32.230.000; Jornada completa

Descripción de la vacante

Reliance Global Back Office is seeking an Underwriter Assistant for a remote contractor position. You will support clients by handling phone inquiries, managing emails, and performing administrative tasks to keep files complete and accurately organized.

Fluency in English and proficiency with Microsoft Office are required. Prior insurance experience is a plus, and candidates must be able to work US business hours and commit long term in a fast-paced, client-focused environment.

Formación

• Fully fluent in English (written and spoken).
• Proficient with Microsoft Suite.
• Skilled in the use of apps and technology; comfortable with multiple tools.
• Fast learner with the ability to adapt quickly.
• Ability to commit long term and full time.
• Able to work U.S. business hours (8–5 Mountain Time).
• Customer-focused approach.
• Insurance experience is preferred but not required.

Responsabilidades

• Provides front line support to answer phones and direct inquiries from agents.
• Email management: sorting emails, cleaning inbox, responding to emails, following up on emails.
• Assist with administrative tasks and processing of service work, ensuring files are complete per company guidelines.
• Maintain electronic files per guidelines (naming, saving, sorting, missing information follow-up).
• Prepare bind documentation with accurate naming and proper saving.

Conocimientos

English fluency

Microsoft Office

Tools & apps

Fast learner

Long-term commitment

US hours availability

Customer focus

Insurance familiarity (preferred)

Herramientas

Microsoft Office

Descripción del empleo

Reliance Global Back Office provides a wide range of administrative services for companies around the globe.

We recruit, train and staff talented remote professionals such as yourself.

What we are looking for:

We are looking for Underwriter Assistants to help our clients operate and scale different parts of their growing business.

As an Underwriter Assistant you will be a general problem solver, collaborating with different teams at our client company and helping them with various projects.

Salary: $800 USD

This is a contractor position

Remote Work

Our client in this role is an Insurance Company so any experience with insurance is best.

Requirements:

Fully fluent in English (written and spoken)

Proficient with Microsoft Suite

Skilled in the use of apps and technology. Working with multiple tools.

Fast Learner

Ability to commit long term and full time

Ability to work U.S. business hours (8-5 Mountain Time)

Customer Focused

Other Qualities we look for:

Previous experience with insurance preferred but not required

Ability to solve complex problems with minimal guidance

Experienced and comfortable in fast paced environments

Daily Duties:

Provides front line support to answer phones, and direct inquiries from agents

Email Management: sorting emails, cleaning inbox, responding to emails, following up on emails.

Assist with administrative tasks and the processing of the service work by ensuring all files are complete and maintained according to the company's guidelines.

Accurately maintain electronic files per company's guidelines (naming, saving, separating, sorting, following up on missing information and ensuring file is complete).

Prepare bind documentation (separate documents, name accurately, save properly).

Provides front line support to answer phones, and direct inquiries from agents.

Timely delivery to agents or underwriters of tasks assigned (Past due notices, cancellations, endorsements, missing information etc.).

Other support tasks as directed.