Remote Services Delivery PM — AI-Driven Projects

DBSync; Colombia; Presencial; COP 187.447.000 - 312.412.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Health Insurance

Pension Plan

Paid Time Off

Work From Home

Training & Development

Performance Bonus

Descripción de la vacante

DBSync is hiring a Services Delivery Project Manager to bring structure and predictability to our implementation and professional services team. You will own project tracking, resource allocation, and onboarding execution, ensuring client projects stay on schedule and leadership always knows the status.

You will manage the full lifecycle of services engagements, coordinate with cross-functional teams, and leverage AI tools to streamline tasks while delivering consistent, high-quality outcomes.

Formación

• 3+ years managing software implementation or professional services projects
• Ability to build and maintain project tracking systems used by teams
• Experience with resource planning and calendar-based capacity management
• AI-fluent — uses tools like Claude or automation platforms to improve efficiency
• Strong organizational skills with low ambiguity in project status
• Ability to command respect from technical and non-technical teams

Responsabilidades

• Manage the full lifecycle of services engagements: kickoff, milestone tracking, delivery, and close-out
• Maintain real-time project tracker integrated with Salesforce contracts (start/end dates, resources, risks)
• Own resource allocation — match available team members to incoming projects based on capacity and calendar availability
• Build and maintain standardized onboarding templates for repeatable client implementations
• Send automated status reminders and elevate at-risk projects before they become problems
• Work directly with the services team to remove blockers and keep commitments visible
• Identify opportunities to automate repetitive PM tasks using AI tools and internal tooling
• Provide leadership with clean weekly project health reports (no spreadsheet archaeology required)

Conocimientos

Project management

Project tracking

Resource planning

AI fluency

Stakeholder management

Organizational skills

Descripción del empleo

DBSync is hiring a Services Delivery Project Manager to bring structure and predictability to our implementation and professional services team. You will own project tracking, resource allocation, and onboarding execution, ensuring client projects stay on schedule and leadership always knows the status.

You will manage the full lifecycle of services engagements, coordinate with cross-functional teams, and leverage AI tools to streamline tasks while delivering consistent, high-quality outcomes.