Remote Operations & Fulfillment Lead

Tidal; Bogotá; Remote; COP 98,614,000 - 118,120,000; Full time

Job summary

Tidal is seeking an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations while supporting strategic initiatives and process improvements. Working closely with an AI-native team, you will keep priorities moving and resolve issues with strong ownership and follow-through.

This role suits an early-career consultant or analytical generalist; prior warehouse or Amazon experience is not required, and training and coaching will

Qualifications

• Approximately 2–3 years of experience in management consulting, strategy and operations, or a similarly analytical role.
• Strong analytical and problem-solving skills with the ability to turn ambiguous requests into practical action plans.
• Excellent written and spoken English with clear communication across teams and partners.
• Strong ownership, organization, and attention to detail with multi-priority management.
• Comfortable using AI tools and prioritizing workflow improvements.

Responsibilities

• Own operational execution and project coordination, tracking deadlines and dependencies.
• Coordinate fulfillment and logistics, monitor inventory and inbound/outbound shipments.
• Support supply chain activities including vendor management and compliance tracking.
• Support Amazon operations and channel workflows, monitor issues and resolutions.
• Assist with strategic initiatives, performance analysis, and actionable recommendations.
• Improve processes through documentation and AI-driven forecasting and workflow improvements.

Skills

Analytical thinking

Problem solving

Ownership

Communication

Time management

Tools

Excel

Google Sheets

Project management tools

AI tools

Warehouse systems

Job description

Tidal is seeking an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations while supporting strategic initiatives and process improvements. Working closely with an AI-native team, you will keep priorities moving and resolve issues with strong ownership and follow-through.

This role suits an early-career consultant or analytical generalist; prior warehouse or Amazon experience is not required, and training and coaching will