Remote Mental Health Admin Assistant

Ataraxis; Bogotá ciudad; Híbrido; COP 64.214.000 - 107.023.000; Jornada completa

Descripción de la vacante

Ataraxis is seeking a Healthcare Virtual Assistant to support a US-based mental health practice. This remote role focuses on front-office tasks and patient communications, with emphasis on accuracy and confidentiality.

You'll handle appointment scheduling for multiple therapists, verify insurance, and submit claims in SimplePractice while collaborating with a proactive team. LATAM and PH applicants encouraged to apply.

Formación

• At least 2 years of US healthcare administrative experience.
• Mental health/behavioral health practice experience preferred.
• Experience with patient scheduling and insurance verification.
• SimplePractice experience is REQUIRED!
• Excellent verbal and written English communication skills.
• Organized, reliable, coachable, and detail-oriented.
• Comfortable with productivity monitoring software.

Responsabilidades

• Answer patient calls, texts, and callbacks.
• Schedule appointments for multiple therapists.
• Verify insurance eligibility and benefits.
• Review and submit claims in SimplePractice.
• Support daily front-office operations and collaborate with the team.

Descripción del empleo

Ataraxis is seeking a Healthcare Virtual Assistant to support a US-based mental health practice. This remote role focuses on front-office tasks and patient communications, with emphasis on accuracy and confidentiality.

You'll handle appointment scheduling for multiple therapists, verify insurance, and submit claims in SimplePractice while collaborating with a proactive team. LATAM and PH applicants encouraged to apply.