Remote Medical Spa Virtual Assistant

SnappyCX; Colombia; Remote; COP 27,085,000 - 31,599,000; Part time

Job summary

SnappyCX is seeking a proactive Healthcare Virtual Assistant for a US-based medical spa. The role is remote and part-time (20 hours/week) with potential to grow to 40 hours.

You will handle patient communications, scheduling, and administrative tasks while contributing to a positive patient experience. The ideal candidate has 3+ years in healthcare VA roles, experience with medical spas or dermatology settings, and strong English communication.

Qualifications

• At least 3 years as Healthcare VA or similar role in medical settings.
• Experience supporting medical spa, aesthetics clinic, or dermatology practice.
• Hands-on experience using Weave is required.
• Strong spoken and written English communication.
• Ability to work independently with minimal supervision.

Responsibilities

• Schedule and manage patient appointments, confirmations, and rescheduling.
• Handle emails, calls, and patient communications professionally.
• Provide accurate service information and handle inquiries.
• Coordinate deposits, payments, and follow-ups.
• Support appointment bookings and patient retention efforts.
• Assist with sales inquiries and patient conversion.
• Maintain patient records and confidentiality.

Skills

Healthcare VA experience

Customer service

Sales skills

English communication

Independent work

Tools

Weave

Job description

SnappyCX is seeking a proactive Healthcare Virtual Assistant for a US-based medical spa. The role is remote and part-time (20 hours/week) with potential to grow to 40 hours.

You will handle patient communications, scheduling, and administrative tasks while contributing to a positive patient experience. The ideal candidate has 3+ years in healthcare VA roles, experience with medical spas or dermatology settings, and strong English communication.