Remote Medical Virtual Assistant | HIPAA-Compliant Admin

Vital Virtuals Global HR Solutions LLC; Puerto Bogotá; Remote; COP 21,904,000 - 26,285,000; Full time

Job summary

Vital Virtuals Global HR Solutions LLC is hiring a Medical Virtual Assistant to support our healthcare team. The role includes answering calls, verifying insurance, updating patient information, managing referrals, and coordinating with providers and clinical staff.

Candidates should be fluent in English with strong communication, organizational and multitasking skills. A background in EHR/EMR is a plus, and a HIPAA-compliant virtual desktop setup is required.

Qualifications

• Fluent in English.
• Medical receptionist/VA experience preferred.
• Excellent communication and phone etiquette.
• Strong organizational and multitasking skills.
• EHR/EMR experience is a plus.
• Reliable computer and internet connection.
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients.
• Verify insurance and update patient information.
• Manage referrals, faxes and medical records.
• Explain insurance benefits.
• Coordinate with providers and clinical staff.
• Handle administrative and data-entry tasks.
• Maintain HIPAA compliance.

Skills

Fluent English

Communication skills

Phone etiquette

Organizational skills

Multitasking

Reliability

Tools

Time Doctor

HIPAA-compliant virtual desktop

EHR/EMR

Job description

Vital Virtuals Global HR Solutions LLC is hiring a Medical Virtual Assistant to support our healthcare team. The role includes answering calls, verifying insurance, updating patient information, managing referrals, and coordinating with providers and clinical staff.

Candidates should be fluent in English with strong communication, organizational and multitasking skills. A background in EHR/EMR is a plus, and a HIPAA-compliant virtual desktop setup is required.