Medical Virtual Assistant – HIPAA‑Compliant Admin & Scheduling

Vital Virtuals Global HR Solutions LLC; Bogotá; Remote; COP 21,904,000 - 26,285,000; Full time

Job summary

Vital Virtuals Global HR Solutions LLC is hiring a Medical Virtual Assistant to join our remote healthcare support team. You will answer calls, verify insurance, and manage referrals and medical records while maintaining HIPAA compliance.

We offer competitive hourly pay with a ramp from $5/hour for the first 90 days to $6/hour thereafter, paid biweekly via Wise. Fluent English, strong communication, and EMR/EHR familiarity preferred.

Qualifications

• Fluent in English and clear communication.
• Experience as medical receptionist or VA preferred.
• Excellent phone etiquette and organization.
• Reliable internet and computer setup.
• Willing to use Time Doctor and HIPAA-compliant desktop.

Responsibilities

• Answer calls and assist patients.
• Verify insurance and update patient information.
• Manage referrals, faxes and medical records.
• Explain insurance benefits to patients.
• Coordinate with providers and clinical staff.
• Handle administrative and data-entry tasks.
• Maintain HIPAA compliance.

Skills

Fluent English

Communication skills

Organizational skills

Time management

Tools

EHR/EMR

Job description

Vital Virtuals Global HR Solutions LLC is hiring a Medical Virtual Assistant to join our remote healthcare support team. You will answer calls, verify insurance, and manage referrals and medical records while maintaining HIPAA compliance.

We offer competitive hourly pay with a ramp from $5/hour for the first 90 days to $6/hour thereafter, paid biweekly via Wise. Fluent English, strong communication, and EMR/EHR familiarity preferred.