Remote Luxury Travel Experience Specialist

Effortless travel solutions ETS; Bogotá ciudad; A distancia; COP 74.736.000 - 105.876.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel-related perks

Industry discounts

Descripción de la vacante

Effortless Travel Solution is seeking a Luxury Travel Consultant – Customer Experience to support clients in planning and managing exceptional travel experiences from home. This remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You’ll work with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence in a fully remote environment.

Formación

• Strong communication and interpersonal skills are essential.
• Customer service experience in travel, hospitality, or related field is preferred.
• Ability to work independently in a fully remote environment.
• High level of organization and attention to detail.
• Comfort with digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Strong communication

Customer service experience

Remote work ability

Organizational skills

Digital tools & booking platforms

Travel passion

Descripción del empleo

Effortless Travel Solution is seeking a Luxury Travel Consultant – Customer Experience to support clients in planning and managing exceptional travel experiences from home. This remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You’ll work with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence in a fully remote environment.