Remote Inbound Sales Rep – Hearing Care & Telehealth

Formulated Automation; Sur; Remote; COP 129.798.000 - 194.698.000; Vollzeit

Zusammenfassung

Formulated Automation is seeking an Inbound Sales Representative to join a growing sales team. You will be the first contact for potential patients who expressed interest in audiology services and will guide them toward scheduling an appointment with an audiologist.

This fast-paced, phone-based role requires quick response, strong communication, and the ability to build trust with customers while meeting daily targets in a remote work setup.

Qualifikationen

• At least 2 years of experience in phone-based sales, inside sales, or a similar customer-facing sales role.
• Strong communication skills and the ability to build trust and rapport over the phone.
• A warm, patient, and empathetic approach, particularly with health concerns.
• Confidence in handling objections, following up with prospects, and closing conversations with a clear next step.
• Experience using CRM systems to manage leads, track activities, and maintain accurate records.
• Strong organizational skills and attention to detail for a fast-paced environment.
• Results-oriented mindset and comfort with daily targets.
• A quiet, professional home workspace and reliable internet connection.

Aufgaben

• Respond to new inbound leads within 60 seconds of receiving an inquiry during your scheduled shift.
• Connect with potential patients over the phone, understand their concerns, and guide them toward booking an appointment with an audiologist.
• Build rapport with prospective patients through friendly, empathetic, and professional conversations.
• Confidently handle objections and help hesitant prospects feel comfortable taking the next step.
• Follow up with leads through phone calls and text messages to maximize appointment bookings.
• Maintain accurate contact information, notes, and lead statuses in GoHighLevel CRM.
• Meet daily performance expectations related to response time, conversations, appointment bookings, and appointment attendance.
• Collaborate with the team to ensure a smooth experience from the initial inquiry to the scheduled appointment.

Kenntnisse

Phone sales

CRM experience

Lead follow-up

Communication

Rapport building

Objection handling

Remote work setup

Tools

GoHighLevel

Jobbeschreibung

Formulated Automation is seeking an Inbound Sales Representative to join a growing sales team. You will be the first contact for potential patients who expressed interest in audiology services and will guide them toward scheduling an appointment with an audiologist.

This fast-paced, phone-based role requires quick response, strong communication, and the ability to build trust with customers while meeting daily targets in a remote work setup.