Remote HVAC Dispatcher & Logistics Coordinator (EST)

Puente Talent Partners; Colombia; A distancia; COP 41.382.379 - 62.073.568; Jornada completa

Descripción de la vacante

A staffing firm is seeking a remote dispatcher to manage technician schedules for a U.S.-based HVAC company. Responsibilities include prioritizing service calls, ensuring effective communication with customers and techs, and maintaining accurate records in ServiceTitan. Applicants should have 1-2 years of dispatching experience and must be available to work weekends. Strong communication skills in English and a reliable home office setup are essential. This role offers a salary range of $1,000 to $1,500 USD/month.

Formación

• 1 to 2 years of experience in dispatching, scheduling, or a similar coordination role.
• Experience working with U.S.-based companies.
• English level C1 or higher.

Responsabilidades

• Build and manage the daily technician schedule in ServiceTitan.
• Dispatch techs to calls as jobs wrap up throughout the day.
• Prioritize service calls based on customer urgency.

Conocimientos

Dispatching experience

Scheduling

Strong communication skills

Organizational skills

Independence

Ability to work under pressure

Herramientas

ServiceTitan

Descripción del empleo

A staffing firm is seeking a remote dispatcher to manage technician schedules for a U.S.-based HVAC company. Responsibilities include prioritizing service calls, ensuring effective communication with customers and techs, and maintaining accurate records in ServiceTitan. Applicants should have 1-2 years of dispatching experience and must be available to work weekends. Strong communication skills in English and a reliable home office setup are essential. This role offers a salary range of $1,000 to $1,500 USD/month.