Remote HR Assistant — Onboarding & Data Orchestrator

Wishpond; Colombia; A distancia; COP 93.557.872 - 126.971.398; Jornada completa

Descripción de la vacante

Wishpond Technologies is seeking an exceptionally organized Human Resources Assistant to join our fully remote team. This role focuses on administration, data handling, reporting, auditing, and maintaining confidentiality across HR processes.

You’ll support onboarding, offboarding, recruitment coordination, and HR projects while collaborating with a growing team and leveraging tools like Google Workspace and BambooHR.

Formación

• 2–3 years of administrative experience, ideally in HR, operations, hospitality, event coordination, or any role requiring high organization and multitasking (HR experience is an asset but not required).
• Ability to manage multiple tasks, shifting priorities, and unexpected changes while staying calm and solution‑oriented.
• Passion for HR, people operations, and creating a positive employee experience.
• Proven ability to handle sensitive and highly confidential information.
• Strong data entry skills (minimum 50 wpm) and high accuracy.
• Proficiency with PC tools and MS Office applications.
• A degree or diploma related to the role is considered an asset.
• Extremely detail‑oriented, organized, and proactive, you love structure but adapt quickly when things change.
• Strong written and verbal communication skills, with a client‑first and service‑oriented mindset.
• Ability to work independently and collaboratively in a fast‑paced, results‑driven environment.
• Tech‑savvy, analytical, and comfortable learning new systems or tools.
• Excellent time management and problem‑solving skills.
• Fluent in English (spoken and written); a second language is an asset.

Responsabilidades

• Respond to Team Member requests with clarity, empathy, and a solutions‑first mindset, escalating special cases to the appropriate person.
• Prepare reports, documentation, and internal communications for the HR department.
• Conduct employment background checks and reference verifications (via email).
• Maintain accurate records, files, and data across multiple systems.
• Support general HR administration, including data entry, auditing, verification, and report distribution.
• Assist with ongoing HR projects and take on new responsibilities as the department grows.
• Coordinate the full Team Member lifecycle, including onboarding, offboarding, status changes, and internal transitions.
• Manage access, accounts, and updates across systems such as Google Workspace, BambooHR, and other internal tools.
• Support IT‑style tasks such as creating accounts, updating permissions, and ensuring new hires have the tools they need on day one.
• Create, update, and maintain SOPs, checklists, and process documentation to ensure clarity and consistency across HR operations.
• Participate actively in recruitment, including coordinating interviews, learning the full hiring process, and conducting interviews as you grow in the role.
• Develop skills across a wide range of HR functions, including administration, systems, onboarding, offboarding, compliance, and people operations, with exposure to 600+ processes and tools that support significant professional growth.
• Play an active role in shaping our workplace culture by creating initiatives that support team member growth and foster a positive, collaborative environment.
• Other duties as assigned.

Conocimientos

Administrative experience

Time management

Data entry

MS Office

Communication skills

Team collaboration

English fluency

Educación

Degree or diploma related to HR/Administration

Herramientas

Google Workspace

BambooHR

MS Office

Descripción del empleo

Wishpond Technologies is seeking an exceptionally organized Human Resources Assistant to join our fully remote team. This role focuses on administration, data handling, reporting, auditing, and maintaining confidentiality across HR processes.

You’ll support onboarding, offboarding, recruitment coordination, and HR projects while collaborating with a growing team and leveraging tools like Google Workspace and BambooHR.