HR Administrator (North America)

Empresa Confidencial; Bogotá, Distrito Capital; Presencial; COP 12.000.000 - 24.000.000; Jornada completa

Descripción de la vacante

Una organización global y dinámica busca un Administrador de Recursos Humanos para unirse a su equipo de operaciones. En este papel esencial, serás responsable de gestionar el ciclo de vida de los empleados, asegurando la integridad de los datos y el cumplimiento de las normativas. Con un enfoque en la mejora continua, contribuirás a la eficiencia de los procesos de recursos humanos y brindarás apoyo a los empleados en sus consultas. Esta es una oportunidad emocionante para crecer en un entorno acelerado, donde tus habilidades de comunicación y resolución de problemas serán altamente valoradas. Si estás listo para hacer una diferencia en un equipo apasionado, esta posición es para ti.

Formación

• 1+ años de experiencia en Recursos Humanos o roles de soporte administrativo.
• Compromiso demostrado con el servicio al cliente y gestión eficiente de múltiples tareas.

Responsabilidades

• Gestionar el ciclo de vida del empleado, desde la incorporación hasta la salida.
• Mantener archivos y documentos de recursos humanos cumpliendo con regulaciones locales.

Conocimientos

Comunicación escrita y verbal

Organización

Resolución de problemas

Atención al cliente

Habilidades interpersonales

Manejo de datos

Educación

Título asociado en Recursos Humanos

Licenciatura en Administración de Empresas

Herramientas

Sistemas de Gestión de Capital Humano (HCM)

Microsoft Office Suite

Descripción del empleo

Join our dynamic HR Operations team as an HR Administrator and play a pivotal role in supporting our North American workforce. You'll be the backbone of our employee lifecycle processes, ensuring seamless and efficient HR administrative services. This role offers a fantastic opportunity to contribute to a fast-paced, global organization, where your attention to detail and proactive problem-solving skills will be highly valued. You will be responsible for managing critical employee data, handling queries, and ensuring compliance across all HR operations.

Key Responsibilities:

1. Employee Lifecycle Management:
   Orchestrate the onboarding and offboarding processes, including preparing accurate offer letters and employment contracts, managing background checks, and meticulously updating HR records.
   Process employee data changes (contract modifications, background checks, holiday entitlements) within our HR System, ensuring data integrity and accuracy.
2. Data Management and Compliance:
   Maintain and organize HR files and documents, adhering to local data protection regulations and ensuring proper archiving procedures.
   Accurately manage attendance records and verify claims, ensuring compliance and efficiency.
3. Employee Support and Communication:
   Serve as the first point of contact for employee HR inquiries, providing timely and effective solutions or escalating complex issues to the appropriate parties.
   Assist employees with HCM navigation and resolve system-related queries, contributing to a positive user experience.
4. Reporting and Process Improvement:
   Generate standard and ad-hoc HR reports, maintain and update HR Standard Operating Procedures (SOPs), ensuring consistency and efficiency.
   Actively participate in process improvement initiatives and system updates, contributing to the continuous enhancement of HR operations.
   Contribute to Ad-Hoc projects and assist with training.

Qualifications and Skills:

1. 1+ years of experience in Human Resources or administrative support roles.
2. Associate Degree or a Bachelor's degree in Human Resources, Business Administration, or a related field.
3. Exceptional written and verbal communication skills in English (minimum 90% proficiency required).
4. Proven ability to thrive in a fast-paced, global organizational environment.
5. Familiarity with Human Capital Management (HCM) systems (e.g., Workday, SAP) is desirable.
6. Demonstrated commitment to providing excellent customer service and managing multiple tasks efficiently.
7. Strong organizational and methodical approach, with keen attention to detail.
8. Excellent interpersonal skills and the ability to build rapport with employees at all levels.
9. Strong analytical and problem-solving skills, with a focus on delivering results.
10. Proficiency in Microsoft Office Suite.
11. Availability to work onsite 3 times a week.

Seniority level

Associate

Employment type

Full-time

Job function

Administrative and Human Resources

Industries

Staffing and Recruiting