Remote Customer Support Specialist — Growth & Training

Nexoratalent; Bogotá; A distancia; COP 33.480.000 - 55.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Flexible schedule

Ongoing training

Career growth

Competitive compensation

Descripción de la vacante

Nexoratalent in Colombia is seeking professional and customer-focused individuals to join our remote support team. This fully remote role offers the chance to assist clients via email, chat, and phone in a fast-paced environment.

You will respond to inquiries, provide accurate information, and help with account updates while maintaining positive relationships. Training and ongoing support are provided, with opportunities for career growth based on performance.

Formación

• Strong written and verbal communication skills.
• Customer service or support experience preferred
• Ability to work independently in a remote environment
• Professional attitude and problem-solving skills
• Reliable internet connection and computer access

Responsabilidades

• Respond to customer inquiries via email, chat, and phone
• Provide accurate information and timely support to clients
• Assist with account updates, scheduling, and general service requests
• Maintain clear communication and positive customer relationships
• Document interactions and follow internal support procedures

Conocimientos

Communication skills

Customer service

Remote work independently

Problem solving

Reliable internet

Descripción del empleo

Nexoratalent in Colombia is seeking professional and customer-focused individuals to join our remote support team. This fully remote role offers the chance to assist clients via email, chat, and phone in a fast-paced environment.

You will respond to inquiries, provide accurate information, and help with account updates while maintaining positive relationships. Training and ongoing support are provided, with opportunities for career growth based on performance.