Remote Client Success Specialist - AI-Driven Onboarding

Localbusiness; Colombia; On-site; USD 50,000 - 75,000; Full time

Job summary

Localbusiness is seeking a Client Success Specialist to assist service-based businesses in utilizing the Local Business Pro platform efficiently. In this remote role, you will onboard clients, analyze customer journeys, and ensure successful platform utilization. Ideal candidates will have experience in home service industries or relevant CRMs, strong analytical skills, and excellent English communication abilities. Join our dynamic team and help clients thrive through technology.

Qualifications

• Experience with industry CRMs such as PestPac, ServiceTitan, or Jobber.
• Ability to use AI to extract data and automate workflows.
• Excellent written and verbal English skills.

Responsibilities

• Onboard and configure new accounts on the Local Business Pro platform.
• Analyze client customer journeys for complex business processes.
• Troubleshoot configuration issues and optimize platform settings.

Skills

Experience in home service industry or industry CRMs

Experience with large language models

Strong analytical skills

Excellent English communication skills

Exceptional interpersonal skills

Tech-savvy

Attention to detail and organizational skills

Tools

PestPac

ServiceTitan

Housecall Pro

Jobber

Workiz

Job description

Localbusiness is seeking a Client Success Specialist to assist service-based businesses in utilizing the Local Business Pro platform efficiently. In this remote role, you will onboard clients, analyze customer journeys, and ensure successful platform utilization. Ideal candidates will have experience in home service industries or relevant CRMs, strong analytical skills, and excellent English communication abilities. Join our dynamic team and help clients thrive through technology.