Remote Client Services & Projects Lead

Cadence Translate, Inc.; Colombia; Remote; COP 97,100,000 - 181,253,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development allowance

Job summary

Cadence Translate, Inc. is seeking an Associate on our Client Service team to manage interpretation projects, coordinate with clients, and recruit linguists when needed.

The role emphasizes project management, client communication, and ad-hoc recruitment within a fully remote environment. You will handle multiple projects daily, work across APAC/EMEA/Americas time zones, and engage with clients to ensure timely, high-quality interpretation and market research outputs.

Qualifications

• Bachelor’s degree required.
• Fluency in English; another language is a bonus.
• Experience with Salesforce or similar CRM systems.
• Excellent written and verbal communication and client service skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Prospect, scope, and manage interpretation projects across multiple clients.
• Matchmaking: identify best linguists and present them effectively.
• Execute: align client and linguist expectations and ensure satisfaction.

Skills

Bachelor's degree

Fluent English

CRM experience

Client service

Excellent communication

Organizational skills

Multitasking

Teamwork

Problem solving

Education

Bachelor's degree

Tools

Salesforce

Job description

Cadence Translate, Inc. is seeking an Associate on our Client Service team to manage interpretation projects, coordinate with clients, and recruit linguists when needed.

The role emphasizes project management, client communication, and ad-hoc recruitment within a fully remote environment. You will handle multiple projects daily, work across APAC/EMEA/Americas time zones, and engage with clients to ensure timely, high-quality interpretation and market research outputs.