Remote Client Ops Manager - Lead Gen for Law Firms

Huzzle.com; Colombia; Presencial; COP 286.250.000 - 381.667.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Remote: work from anywhere

Career Growth in SaaS/MarTech

Peer Community with top professionals

Ongoing support from Huzzle

Competitive salary

Descripción de la vacante

Huzzle is seeking a high-level Client Operations Manager to own the entire lifecycle of client relationships from contract signing to ongoing delivery of high-quality results. You will drive campaign launches, manage technical lead distribution, and serve as the primary contact for law firm clients and wholesale partners.

You will lead a small team and work with partners to ensure data-driven decisions and top-tier service.

Formación

• 4+ years in client-facing operations or account management within performance marketing, lead generation, or call center environments.
• Exceptional written English; comfortable communicating with attorneys and law firm owners with high polish.
• Advanced spreadsheet skills; able to analyze large CSV exports for defensible, data-backed client answers.
• Prior experience managing at least 1-2 direct reports.
• Calm under pressure with a data-first approach to disputes and delivery.

Responsabilidades

• Owns client relationships from contract to ongoing delivery of results.
• Drive campaign launches, lead distribution, and intake requirements across teams.
• Manage LeadDistro campaigns, routing logic, filters, and integrations.
• Resolve lead quality disputes with data-backed decisions per policy.
• Lead a small team to maintain high-velocity operations and ownership of tasks.
• Maintain Monday.com as truth source and keep SOPs up to date.
• Coordinate with fulfillment partners and call centers to monitor volume and quality.

Conocimientos

4+ years client-facing operations

Strong English communication

Leadership of 1-2 reports

Data-driven problem solving

Herramientas

LeadDistro

Boberdoo

LeadsPedia

Phonexa

Trackdrive

Descripción del empleo

Huzzle is seeking a high-level Client Operations Manager to own the entire lifecycle of client relationships from contract signing to ongoing delivery of high-quality results. You will drive campaign launches, manage technical lead distribution, and serve as the primary contact for law firm clients and wholesale partners.

You will lead a small team and work with partners to ensure data-driven decisions and top-tier service.