Remote Bilingual Personal Injury Case Manager

Job Duck, LLC; Colombia; Remote; COP 43,082,000 - 46,613,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Job summary

Job Duck, LLC is seeking a bilingual Personal Injury Case Manager to support clients through legal processes, coordinating medical records, insurance details, and provider billing from a remote setting.

You will liaise with attorneys, paralegals, and clients, ensuring timely case progression and accurate documentation while maintaining confidentiality and professional communication across digital platforms.

Qualifications

• Fluency in English and Spanish (professional).
• Experience in personal injury case management or related roles preferred.
• Experience communicating with clients, medical providers, and insurance companies.

Responsibilities

• Take ownership of follow-ups with minimal supervision.
• Coordinate medical records, billing, and case documentation.
• Provide timely updates on case progress and status.
• Maintain confidential electronic case files and communications.

Skills

Bilingual English/Spanish

Personal injury case management

Client communication

Organization and documentation

Tools

RingCentral

CRM systems

Electronic case management tools

Job description

Job Duck, LLC is seeking a bilingual Personal Injury Case Manager to support clients through legal processes, coordinating medical records, insurance details, and provider billing from a remote setting.

You will liaise with attorneys, paralegals, and clients, ensuring timely case progression and accurate documentation while maintaining confidentiality and professional communication across digital platforms.