Remote PI Records Case Manager (Bilingual)

Job Duck, LLC; Colombia; Remote; COP 43,082,000 - 46,613,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Job summary

Job Duck, LLC is hiring a PI Records Case Manager to support a busy legal team by obtaining medical records, bills, liens, and other documentation while maintaining accurate case information. You will use Filevine to support case management activities and ensure timely follow-ups, with a strong emphasis on data entry and organization.

The ideal candidate has 1–2 years of personal injury case management experience, is bilingual in English and Spanish, and demonstrates outstanding customer

Qualifications

• 1–2 years of experience as a Case Manager.
• Personal injury experience required.
• Professional fluency in English and Spanish.
• Strong customer service and communication skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to take ownership of assigned responsibilities and meet deadlines.
• Dependable and accountable work style.
• Ability to complete tasks and follow-ups in a timely manner.
• Strong teamwork and collaboration skills.
• Experience with Filevine for case management activities.

Responsibilities

• Collaborating effectively with the legal team to support ongoing personal injury matters.
• Taking ownership of assigned tasks while maintaining high standards of accuracy, timeliness, and attention to detail.
• Providing dependable customer service and professional communication while completing assigned responsibilities.
• Conducting timely follow-ups regarding outstanding records, bills, liens, and documentation.
• Completing accurate data entry and maintaining organized case information.
• Supporting case management activities by keeping required medical documentation organized and up to date.
• Requesting medical records and supporting documentation from appropriate sources.
• Obtaining and organizing medical records, bills, and lien information for personal injury matters.
• Using Filevine to support case management and documentation activities.

Skills

Bilingual English/Spanish

Customer service

Data entry

Attention to detail

Time management

Teamwork

Communication skills

Ownership / accountability

Tools

Filevine

Job description

Job Duck, LLC is hiring a PI Records Case Manager to support a busy legal team by obtaining medical records, bills, liens, and other documentation while maintaining accurate case information. You will use Filevine to support case management activities and ensure timely follow-ups, with a strong emphasis on data entry and organization.

The ideal candidate has 1–2 years of personal injury case management experience, is bilingual in English and Spanish, and demonstrates outstanding customer