Remote Outbound SDR: Quota-Driven, CRM-Savvy

Concentrix; Colombia; A distancia; COP 91.803.760 - 128.525.264; Jornada completa

Descripción de la vacante

A global customer service company is looking for an experienced professional to manage customer relationships in Colombia. The ideal candidate will have over 2 years of experience in a customer service or sales environment, demonstrating problem-solving skills and the ability to handle a high volume of calls. Responsibilities include maintaining CRM data, providing accurate sales forecasts, and working collaboratively with the team to optimize customer satisfaction. This role offers the opportunity to grow in a supportive environment.

Formación

• 2+ years of experience in customer service or sales.
• Proven success in achieving sales quotas.
• Experience with high-volume calling.

Responsabilidades

• Provide accurate sales forecasts regularly.
• Master product knowledge to meet client needs.
• Manage customer communications and issues.

Conocimientos

Customer service

Sales experience

Reporting skills

Problem-solving

Herramientas

Salesforce.com

MS Office

Descripción del empleo

A global customer service company is looking for an experienced professional to manage customer relationships in Colombia. The ideal candidate will have over 2 years of experience in a customer service or sales environment, demonstrating problem-solving skills and the ability to handle a high volume of calls. Responsibilities include maintaining CRM data, providing accurate sales forecasts, and working collaboratively with the team to optimize customer satisfaction. This role offers the opportunity to grow in a supportive environment.