Remote AI Transformation & Operations Lead

Urrly, Inc.; Bogotá; Remote; COP 124.320.000 - 177.600.000; Vollzeit

Zusammenfassung

Urrly, Inc. is seeking a Business Operations & AI Transformation Lead to optimize workflows across healthcare tech teams. You will identify bottlenecks, map actual processes, and implement AI-enabled improvements with data-driven judgment.

This role emphasizes hands-on prototyping and practical implementation in a remote setup. You will collaborate with operations, clinical services, scheduling, provider management, finance, and customer success to drive measurable efficiency and smarter

Qualifikationen

• 3–5 years of relevant experience in operations, management consulting, analytics, or technology-driven process improvement.
• Strong analytical and structured problem-solving skills.
• Experience analyzing, redesigning, and optimizing business processes.
• Hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies.
• Comfort with spreadsheets, data analysis, dashboards, and modern productivity tools.
• Ability to learn unfamiliar processes quickly and identify meaningful improvements.
• Strong communication skills and confidence working with department leaders and frontline employees.

Aufgaben

• Partner with department leaders to understand workflows, operational challenges, and business priorities.
• Map how work gets done, identify bottlenecks, and redesign processes to improve productivity and outcomes.
• Identify opportunities to use AI, automation, low-code tools, and workflow software across operations.
• Prototype lightweight solutions using AI-assisted development tools, low-code platforms, and dashboards.
• Collaborate with engineering, data, and technology teams on more sophisticated solutions when needed.
• Analyze operational data to define KPIs and quantify impact of improvements.
• Build dashboards, reporting tools, performance scorecards, and training materials.
• Own improvement initiatives from discovery through adoption and optimization.

Kenntnisse

Analytical thinking

Problem solving

Process optimization

AI tools experience

Spreadsheets & data analysis

Communication with leadership

Execution focus

Tools

SQL

Power BI

Zapier

Make

n8n

Claude Code

Jobbeschreibung

Urrly, Inc. is seeking a Business Operations & AI Transformation Lead to optimize workflows across healthcare tech teams. You will identify bottlenecks, map actual processes, and implement AI-enabled improvements with data-driven judgment.

This role emphasizes hands-on prototyping and practical implementation in a remote setup. You will collaborate with operations, clinical services, scheduling, provider management, finance, and customer success to drive measurable efficiency and smarter