Remote Adventure Travel Planner — High-Touch Bookings

Elite Escapes; Medellín; Presencial; COP 130.487.000 - 173.983.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Onboarding & training

Growth opportunities

Descripción de la vacante

Elite Escapes is seeking a Remote Adventure Travel Planner (Sales-Focused). You will transform travel dreams into booked itineraries by pairing destination knowledge with a consultative, client-first sales approach.

You’ll design custom trips—from solo escapes to family adventures—guiding clients from initial inquiry to confirmed reservation. Tasks include communicating with clients by email, chat, and phone and delivering high-touch service.

Responsabilidades

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone - transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Descripción del empleo

Elite Escapes is seeking a Remote Adventure Travel Planner (Sales-Focused). You will transform travel dreams into booked itineraries by pairing destination knowledge with a consultative, client-first sales approach.

You’ll design custom trips—from solo escapes to family adventures—guiding clients from initial inquiry to confirmed reservation. Tasks include communicating with clients by email, chat, and phone and delivering high-touch service.