Recruiter

Sutherland; Colombia; On-site; COP 123,113,000 - 226,787,000; Full time

Job summary

Sutherland is seeking a Recruiter (Level 2) to support US recruitment delivery through candidate sourcing, screening coordination, and end-to-end workflow execution. The role requires independence beyond Level 1 and will help maintain candidate pipelines, coordinate hiring stages, and ensure documentation readiness.

You will partner with recruiters and leads to optimize throughput, speed, accuracy, and process discipline.

Qualifications

• 1–3 years of experience in US recruitment operations or hiring coordination.
• Hands-on knowledge of Workday, ATS platforms, and Excel-based trackers.
• Ability to work US business hours and follow US holiday calendar.
• Strong written and spoken English and Spanish communication.

Responsibilities

• Maintain candidate pipelines and ensure recruitment stages progress on time.
• Coordinate interview stages from scheduling to feedback closure.
• Verify documentation and ensure compliance across pre-hire activities.
• Support onboarding and candidate transition with timely updates.
• Produce daily/weekly recruitment reports and trackers.

Skills

Bilingual English/Spanish

Screening coordination

Documentation & process discipline

Tools

Workday

Excel

Outlook

Job description

As a Recruiter (Level 2), you will play a hands-on operational role in supporting US recruitment delivery through candidate sourcing support, screening coordination, recruitment workflow execution, and compliance-focused process management. This role is expected to operate with higher independence than Level 1 and contribute to smoother recruitment throughput across multiple requisitions. You will be responsible for supporting the end-to-end recruitment cycle by maintaining candidate pipelines, coordinating hiring stages, ensuring documentation readiness, and partnering closely with recruiters and leads on process execution. The role requires strong system proficiency, sound process judgment, and the ability to manage multiple recruitment activities in parallel. Your mission is to strengthen operational reliability, improve candidate stage movement, and contribute to a high-quality recruitment support model through speed, accuracy, and process discipline.

Key Responsibilities:

1. Recruitment Operations & Workflow Execution
   • Requisition Coordination: Support active requisitions by maintaining candidate pipelines and ensuring recruitment stages progress on time.
   • Candidate Screening Support: Conduct initial profile validations or basic screening coordination where applicable, based on defined hiring criteria.
   • Interview Process Management: Coordinate interview stages from scheduling through feedback closure, ensuring no delay in candidate progression.
   • Priority Handling: Identify urgent roles, aging candidates, or delayed workflow items and bring them to recruiter attention proactively.
   • Stakeholder Coordination: Work with recruiters, leads, and hiring teams to maintain visibility on pending actions and bottlenecks.
2. Full-Lifecycle Recruitment & Workflow Expertise
   • Pipeline Management: Manage candidate stage movement in Workday or ATS systems from application review through offer or handoff stages.
   • Resume Review Support: Assist in identifying aligned profiles based on role criteria, location, shift fit, and work authorization requirements.
   • Workflow Accuracy: Ensure all movement across recruitment stages is accurately reflected in systems and trackers.
   • Candidate Experience Support: Maintain timely updates and structured follow-up to prevent candidate drop-off.
   • Turnaround Ownership: Ensure scheduling, documentation, and recruiter support tasks are completed within service-level expectations.
3. Pre-Hire, BGV & Compliance Oversight
   • Documentation Verification: Validate that required pre-employment documents are complete before next-stage processing.
   • Compliance Tracking: Ensure background verification, consent forms, and mandatory compliance steps are initiated and tracked correctly.
   • Vendor Coordination Support: Where applicable, coordinate with background check partners or internal teams for status follow-up.
   • Exception Management: Highlight missing, incorrect, or delayed compliance items and ensure they are resolved within defined timelines.
   • Policy Compliance: Ensure recruitment process execution adheres to internal policy, audit standards, and client-specific requirements.
4. Onboarding & Candidate Transition Support
   • Offer-to-Onboarding Handoff: Support smooth transition from offer release to onboarding initiation by ensuring records are updated and complete.
   • Candidate Query Handling: Respond to candidate queries related to joining steps, pending documents, or timeline expectations.
   • Cross-Functional Support: Coordinate with onboarding, HR operations, and recruitment leadership on case-specific issues that may impact joining.
   • Readiness Monitoring: Track onboarding readiness and elevate risks related to delays or candidate drop-off.
   • Employee Support Coordination: Support resolution of first-level issues related to pre-joining process steps.
5. Quality Governance & Reporting
   • Operational Reporting: Maintain daily and weekly recruitment reports, candidate trackers, and open action dashboards.
   • Quality Checks: Review records for data gaps, incorrect stage movement, or documentation errors before final submission or handoff.
   • Trend Identification: Identify repeated workflow issues, scheduling delays, or compliance slippages and elevate them for resolution.
   • Process Improvement Support: Suggest improvements in coordination, tracker usage, or documentation flow to improve efficiency.
   • Knowledge Adherence: Follow defined SOPs, quality guidelines, and reporting formats consistently.

Qualifications & Skills:

Experience: 1- 3 years of experience in US recruitment operations, talent acquisition support, HR shared services, or hiring coordination. Availability to work U.S. business hours and follow the U.S. holiday calendar. System Knowledge: Hands-on working knowledge of Workday, ATS platforms, Excel-based trackers, and Outlook/calendar coordination. Operational Strength: Good understanding of recruitment stages, documentation control, and coordination-heavy workflows. Communication (English and Spanish): St