Placement Manager II

Lean Solutions Group; Medellín; Híbrido; COP 100.440.000 - 145.080.000; Jornada completa

Descripción de la vacante

Lean Tech in Medellín, Colombia, is seeking a Placement Manager II to link top talent with strategic opportunities. You will support client success, manage requisitions, review job descriptions, and align candidate profiles with customer needs while collaborating with the recruitment team.

You will coordinate interviews, maintain CRM/ERPs, ensure SLAs, and monitor delivery of equipment and costs. English communication is essential, and prior sales/recruitment experience is a plus.

Formación

• English proficiency (B2–C1) required.
• 1+ years in sales, recruitment, or customer-facing roles.
• Familiarity with software development terminology is preferred.

Responsabilidades

• Support the training and mentorship of Placement Managers I toward the success of Placement Operations.
• Keep customer communication updated with prompt responses and solutions.
• Review job descriptions and requisitions to refine responsibilities affecting recruitment.

Conocimientos

English communication

Customer-facing

Communication

Time management

Problem solving

Herramientas

CRM platforms (Salesforce/HubSpot)

ATS (Jobvite)

Google/Microsoft Suite

Descripción del empleo

Company Overview:

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We prideourselves on possessing one of the most influential networks within softwaredevelopment and IT services for the entertainment, financial, and logistics sectors. Ourcorporate projections offer a multitude of opportunities for professionals to elevate theircareers and experience substantial growth. Joining our team means engaging withexpansive engineering teams across Latin America and the United States, contributingto cutting-edge developments in multiple industries.

Position Title: Placement Manager II

Location: Medellin, Colombia (Hybrid)

What you will be doing:

As a Placement Manager II you will be a strategic facilitator for our clients' success byconnecting top-tier talent with exceptional opportunities and fostering growth andinnovation across all areas. Through their crucial work, we enable our clients to focuson their core operations while we handle their staffing needs. They concentrate on oneof the services provided by the placement department, offering appropriate support forthe management and control processes of the assigned area.

Your responsibilities will include but not be limited to:

• Support the training and mentorship process of Placement Managers I towardsthe success of the Placement Operations.
• Keep customer communication updated, making sure that we are providingprompt responses, the best customer service, and adequate solutions tocustomer’s concerns.
• Receive and work with customers’ requisitions by reviewing the Job Descriptions, assessing the requirements, refining the responsibilities, and any other detail that could impact the recruitment process.
• Work head-to-head with the customers’ POCs(Points of contact) on the activerequisitions by exchanging information via email, meetings, or calls, in order topresent candidates with adequate sets of skills.
• Collaborate with the Recruitment team to spot the right candidates that arealigned with the customer’s needs by reviewing candidates on a daily basis,filtering, and selecting the best qualified candidates.
• Update all records accordingly into the respective tools like internal tools, CRMs,ERPs, and any other platform that requires updates about the status of therequisitions.
• Work with the POCs to identify the best dates and times to schedule interviewswhen required, and collaborate with the Recruitment team to book the requiredmeetings for the role.
• Trigger the hiring process adequately by following the standardized processmaking sure that all candidates are operational on their start dates (Computers,emails, contracts).
• Conduct follow-up meetings, calls, or emails with customers in order toguarantee customer satisfaction, and build rapport, and a strong relationship withyour POCs.
• Ensure all client information packages accurately meet intended profiles andadhere to high-quality standards, maintaining consistent and professional clientexpectations.
• Continuously monitor the delivery of equipment and associated costs, providingvisibility to all stakeholders and removing any obstacles that may affect theefficiency of the process.
• Provide the Placement services to mainly key accounts, making sure that we are providing a top-tier service.
• Guarantee the prompt resolution of issues related to the Placement process as well as adhering to the processes SLAs.

Requirements & Qualifications

To excel in this role, you should possess:

• English communication skills (B2 - C1) required.
• 1+ years of experience in sales, recruitment, or customer-facing roles.
• Familiarity with software development terminology and ability to communicate ata basic technical level (Frontend, Backend, DevOps, QA, etc.) preferred.
• Proven ability to work under pressure and manage multiple projectssimultaneously.
• Proficient in data collection, management, and analysis.
• Professional certifications related to recruitment or project management areadvantageous.
• Advanced knowledge in specific staffing industries or sectors.
• Additional languages or international experience.
• Goal-oriented with a drive to achieve and exceed targets.
• Strong customer-facing communication skills.
• Effective verbal and written communication.
• Skilled in problem analysis and solving.
• Planning and organizational prowess.
• Determined and customer service oriented.
• Able to work collaboratively and foster a team environment.

Key tech skills & knowledge:

• Familiarity with CRM platforms like Salesforce or HubSpot to manage clientinteractions, track engagements, and maintain relationships.
• Previous professional experience with Google/Microsoft Suite.
• Previous professional experience with ATS systems (Jobvite).
• The ability to multitask effectively