On-Site English Customer Support Specialist | Barranquilla

Resolv Global; Baranoa; On-site; COP 21,940,000 - 30,716,000; Full time

Benefits offered by this job

Paid training

Weekly pay

Job summary

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla to support international customer service operations. The position requires strong English communication and a customer-first mindset, with responsibilities including handling inquiries, resolving issues, and delivering high-quality service in a fast-paced BPO environment.

Candidates should be reliable, motivated, and able to communicate professionally, multitask across systems, and follow structured

Qualifications

• Previous experience in BPO, call center, or customer service environments.
• Strong spoken and written English communication skills.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and critical-thinking abilities.
• The ability to multitask and navigate multiple systems.
• Attention to detail, accuracy, and professionalism.
• A dependable, customer-focused approach to work.
• Willingness and ability to work on-site in Barranquilla.

Responsibilities

• Communicate professionally with customers.
• Handle customer inquiries and resolve issues.
• Adapt to structured processes while maintaining high service standards.

Skills

English communication

Problem-solving

Customer service

Multitasking

Attention to detail

Job description

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla to support international customer service operations. The position requires strong English communication and a customer-first mindset, with responsibilities including handling inquiries, resolving issues, and delivering high-quality service in a fast-paced BPO environment.

Candidates should be reliable, motivated, and able to communicate professionally, multitask across systems, and follow structured