On-Site English CSR — Barranquilla

Resolv Global; Galapa; On-site; COP 21,940,000 - 30,716,000; Full time

Benefits offered by this job

Paid training

Weekly pay

On-site work in Barranquilla

Job summary

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla. You will support international customers, handling inquiries with a focus on accuracy and customer satisfaction.

The position requires strong English communication, problem-solving abilities, and the capacity to thrive in a fast-paced BPO environment. Training is provided, with a full-time schedule and weekly payroll.

Qualifications

• Strong English communication skills (spoken and written).
• Experience in BPO, call center, or customer service environments preferred.

Responsibilities

• Handle customer inquiries via phone, email, and live chat.
• Resolve issues and provide accurate information promptly.
• Follow structured processes to maintain high service standards.

Skills

Fluent in English

Customer service

Problem solving

Multitasking

Attention to detail

Communication

Tools

CRM software

Ticketing system

Job description

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla. You will support international customers, handling inquiries with a focus on accuracy and customer satisfaction.

The position requires strong English communication, problem-solving abilities, and the capacity to thrive in a fast-paced BPO environment. Training is provided, with a full-time schedule and weekly payroll.