Barranquilla On-Site English-Savvy Customer Support Pro

Resolv Global; Sabanagrande; In loco; COP 32.449.000 - 36.378.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

On-site in Barranquilla

Descrizione del lavoro

Resolv Global is hiring on-site Customer Service Representatives in Barranquilla to support international operations. You will engage with customers in English, handle inquiries, and resolve issues in a fast-paced BPO environment.

We value reliable, motivated individuals who communicate professionally, navigate multiple systems, and maintain high service standards. This full-time, on-site position includes paid training and an emphasis on quality customer care.

Competenze

• Experience in BPO, call center, or customer service environments.
• Strong spoken and written English communication skills.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask and navigate multiple systems.
• Attention to detail, accuracy, and professionalism.
• Willingness to work on-site in Barranquilla.

Mansioni

• Handle customer inquiries via phone, email, and chat in a professional manner.
• Resolve issues and provide accurate information to ensure high customer satisfaction.
• Adhere to structured processes and update case notes in the system.
• Collaborate with team members to meet service targets and quality standards.

Conoscenze

English proficiency

Customer service

Problem solving

Multitasking

Attention to detail

Descrizione del lavoro

Resolv Global is hiring on-site Customer Service Representatives in Barranquilla to support international operations. You will engage with customers in English, handle inquiries, and resolve issues in a fast-paced BPO environment.

We value reliable, motivated individuals who communicate professionally, navigate multiple systems, and maintain high service standards. This full-time, on-site position includes paid training and an emphasis on quality customer care.