Logistics Tracking Coordinator USA

Sheltered International; Bogotá; Hybrid; COP 27,900,000 - 55,800,000; Full time

Job summary

Sheltered International is seeking a Logistics Tracking Coordinator to support our US operations by tracking shipments and dispatching trucks within the US. The role requires close collaboration with the US-based Operations Team and other departments to ensure on-time, accurate delivery.

Ideal candidates communicate clearly in English, have at least two years in a tracking or dispatch role for freight forwarders, and hold a Bachelor's Degree in International Business, Logistics, or related

Qualifications

• English-speaking with >85% proficiency.
• Minimum 2 years in tracking/dispatch role for a freight forwarder.
• Bachelor's Degree in International Business, Logistics or related field.
• Excellent oral and written communication.
• Ability to manage multiple deadlines and prioritize.
• Customer service and relationship management.
• Strong analytical and problem-solving skills.
• Well organized with high accuracy and attention to detail.
• Proficient with Google Workspace and Microsoft Office apps; familiarity with shipping lines and airlines websites.
• Positive, solution-oriented attitude.
• 80% remote with 20% on-site in Bogotá.

Responsibilities

• Track shipments and dispatch trucks within the US.
• Collaborate with US Operations Team, Managers, Accounting, Tracking and Operations to ensure compliance.

Skills

English fluency

Tracking/dispatch experience

Multitasking

Communication skills

Customer service

Analytical skills

Attention to detail

Organized

Problem-solving

Technical proficiency

Education

Bachelor's Degree in International Business, Logistics or related field

Tools

Google Workspace

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Shipping lines websites

Airlines websites

Job description

Logistics Tracking Coordinator USA

80% Remote Work

The Logistics Tracking Coordinator role is critical in supporting the US operations team by tracking shipments and dispatching trucks inside the US. The role will also require close collaboration with the US based Operations Team.

The role will work closely with Managers, Accounting, Tracking and the Operations Team in compliance with the company’s operations structure.

Skills & Needs for the position:

• English- speaking, reading and writing above 85 %
• Minimum 2 years of experience in a tracking or dispatch related role for a freight forwarder.
• Bachelor's Degree in International Business, Logistics or related field required
• Excellent oral and written communication skills
• Must be able to manage multiple deadlines and prioritize assignments
• Customer Service and relationship management
• Strong analytical and problem-solving skills
• Well organized with a high degree of accuracy and attention to detail
• Effectively multi-task with planning and efficiency
• Proficient use of applicable technology; specifically, Google Workspace and Microsoft applications (Excel, Word, Power Point) Shipping Lines and Airlines websites
• Positive, solution-oriented attitude
• This position is 80% remote and 20% on-site in the city of Bogota.

About our Company:

At Sheltered International, we focus on technology to improve service for all your needs – whether you move freight by air, ocean, rail, or truck.

Our technology solutions give complete visibility at your fingertips. From quoting to tracking, we’ve reduced the need to wait on emails and phone calls. You’ll save time directly through SiShips.com – our new online platform that helps you instantly rate and track your cargo.

Welcome to the age of digital forwarding – where you get fast, easy, instant, accurate information – the powerful tools you need to grow your business!

We offer a friendly work environment and competitive salary.