Logistics Support Specialist

Nearshore Business Solutions; Colombia; On-site; COP 27,900,000 - 50,220,000; Full time

Job summary

A logistics company in Colombia is seeking a skilled Logistics Support Specialist to coordinate logistics operations. You will manage communications with drivers and clients, ensure timely delivery of shipments, and maintain high service standards. The ideal candidate must be bilingual in English and Spanish, have over a year of logistics experience, and be proficient in relevant software tools. This position offers a full-time contractor opportunity and contributes significantly to operational efficiency.

Qualifications

• 1+ years of experience in logistics, transportation, drayage, or LTL operations.
• Ability to multitask and perform in a fast-paced, team-oriented environment.
• Experience with logistics or dispatch software preferred.
• Ability to multitask in a fast-paced, team environment.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Experience with PortPro or similar logistics software.
• Strong communication and problem-solving skills.

Responsibilities

• Coordinate and dispatch intermodal trucks for port and warehouse assignments.
• Maintain real-time communication with drivers.
• Act as a liaison between clients and drivers for accurate information flow.
• Monitor import/export container statuses.
• Update and manage shipment data within internal tracking systems.
• Respond promptly to customer inquiries.
• Assist with administrative tasks and workflow coordination.

Skills

Bilingual proficiency in English and Spanish

Organizational skills

Communication skills

Problem-solving skills

Attention to detail

Multitasking

Communication skills

Tools

Microsoft Office (Excel, Outlook, Word)

Logistics or dispatch software (PortPro or similar)

Job description

Type of Contract: Full-Time | Contractor

Salary Range: Market Rates

We are seeking a skilled Logistics Support Specialist with experience in intermodal, drayage, or transportation logistics to join our growing team. You will play a key role in supporting dispatch operations, coordinating shipments, and ensuring seamless communication between drivers, clients, and port/warehouse partners. Your work will directly impact operational efficiency, on-time deliveries, and overall customer satisfaction.

Key Responsibilities

• Coordinate and dispatch intermodal trucks for port and warehouse assignments, ensuring timely local and regional deliveries.
• Maintain real-time communication with drivers to provide updates, resolve issues, and ensure smooth operations.
• Act as a liaison between clients, Port of NY/NJ, warehouses, and drivers to facilitate accurate information flow.
• Monitor import/export container statuses using industry platforms and tracking tools.
• Update and manage shipment data within internal tracking systems to ensure accuracy and visibility.
• Respond promptly to customer inquiries, providing clear updates and maintaining high service standards.
• Support administrative and operational tasks including email correspondence, documentation, and workflow coordination.

Must-Have Qualifications

• Bilingual proficiency in English and Spanish (required).
• 1+ years of experience in logistics, transportation, drayage, or LTL operations.
• Strong organizational skills with high attention to detail.
• Ability to multitask and perform in a fast-paced, team-oriented environment.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Experience with logistics or dispatch software (PortPro or similar systems preferred).
• Strong communication and problem-solving skills with a proactive approach.

Preferred Qualifications

• Previous experience specifically in intermodal or drayage operations.
• Familiarity with Port of NY/NJ processes and container tracking systems.
• Experience supporting dispatch teams or coordinating driver operations.
• Exposure to workflow optimization or logistics systems development.

Note: All CVs must be submitted in English.