Logistics Operations Specialist — Customer Service

R emote L iberty; Perímetro Urbano Barranquilla; Presencial; COP 1.800.000 - 2.500.000; Jornada completa

Descripción de la vacante

A logistics company is seeking a Customer Operations Rep in Barranquilla, Colombia. The role involves executing account operations, managing customer interactions, and ensuring high service quality. Ideal candidates will have a Bachelor's degree and 2-3 years of customer service experience. This role values strong communication skills and a sales-driven attitude. Training is provided to enhance industry knowledge and logistical skills, striving for excellence in service delivery.

Formación

• 2-3 years sales or customer service experience preferred.
• English level +B2.

Responsabilidades

• Execute daily account operations in support of customer expectations.
• Build orders in TMS with high attention to detail.
• Manage time-sensitive problems & requests through proactive communication.

Conocimientos

Sales driven

Excellent written and verbal communication skills

Strong work-ethic

Confident decision-making skills

Ability to multitask

Educación

Bachelor's degree in business, Sales, Marketing, or Communication

Descripción del empleo

A logistics company is seeking a Customer Operations Rep in Barranquilla, Colombia. The role involves executing account operations, managing customer interactions, and ensuring high service quality. Ideal candidates will have a Bachelor's degree and 2-3 years of customer service experience. This role values strong communication skills and a sales-driven attitude. Training is provided to enhance industry knowledge and logistical skills, striving for excellence in service delivery.