Job Summary
We are looking for an organized, proactive, and adaptable Logistics Coordinator to support daily transportation operations and the end-to-end execution of shipments across different transportation modes.
In this role, you will create and update loads in the Transportation Management System (TMS), track shipments, coordinate pickup and delivery appointments, manage shipping documentation, and communicate with carriers, customers, and internal teams.
Key Responsibilities
- Create and manage load entries in the Transportation Management System (TMS) based on customer tenders.
- Assign carriers or drivers to loads under the guidance of senior operations team members.
- Coordinate pickup and delivery appointments with warehouses, facilities, carriers, and other stakeholders.
- Track active shipments and provide timely status updates to internal teams.
- Collect, review, and upload essential shipping documents, including Bills of Lading (BOL) and Proof of Delivery (POD).
- Answer inbound calls and respond to general inquiries from carriers and customers professionally.
- Identify and resolve minor operational issues and delays, escalating complex situations when necessary.
- Maintain accurate shipment information and ensure data integrity across operational systems.
- Coordinate with warehouse personnel to confirm operating hours and special handling requirements.
- Provide administrative and operational support to Dispatchers and Account Managers as needed.
Requirements
- At least 6 months of experience in logistics, transportation, dispatch, freight brokerage, or shipment coordination.
- Strong organizational skills and attention to detail.
- Excellent communication and coordination abilities.
- Ability to multitask, prioritize tasks, and adapt to changing operational needs.
- Strong problem-solving skills and a proactive approach to resolving issues.
- Ability to communicate professionally with carriers, customers, and internal teams.
- Basic proficiency in Microsoft Office and data entry.
- Willingness to learn and work with transportation management systems and logistics platforms.
- Ability to work effectively in a fast-paced, team-oriented environment.